TrustRadius: an HG Insights company

Broadcom DX Unified Infrastructure Management vs. Symantec Server Management Suite

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Broadcom DX Unified Infrastructure Management

    Score9.9 out of 10
    N/ABroadcom DX Unified Infrastructure Manager, formerly from CA Technologies, is a unified tool for systems monitoring and analytics. It offers multiple deployment options for IT teams and MSPs .N/A

    Symantec Server Management Suite

    Score7 out of 10
    N/AThe Symantec Server Management Suite is an option for automating the management of servers and deployments.N/A
    Pricing
    Broadcom DX Unified Infrastructure ManagementSymantec Server Management Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Broadcom DX Unified Infrastructure ManagementSymantec Server Management Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Broadcom DX Unified Infrastructure ManagementSymantec Server Management Suite
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Broadcom DX Unified Infrastructure ManagementSymantec Server Management Suite
    Likelihood to Recommend
    7.0
    (6 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Broadcom DX Unified Infrastructure ManagementSymantec Server Management Suite
    Likelihood to Recommend
    Broadcom
    Well Suited: - Multiple units (you may split Nimsoft per Groups, companies, etc.) - When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data) Less appropriate: - If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application) - If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
    Incentivized
    Read full review
    Broadcom
    The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
    Incentivized
    Read full review
    Pros
    Broadcom
    • Ease of management
    • Unified platform
    • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.
    Incentivized
    Read full review
    Broadcom
    • Software deployment through policy
    • Engage with customers for feedback
    • Understands the future needs of customers
    Read full review
    Cons
    Broadcom
    • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
    • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.
    Read full review
    Broadcom
    • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
    • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
    Incentivized
    Read full review
    Likelihood to Renew
    Broadcom
    Meets our business requirements
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Usability
    Broadcom
    Easy to configure and use.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Support Rating
    Broadcom
    Exceed Expectations.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Implementation Rating
    Broadcom
    Plan it out based on your requirements.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Alternatives Considered
    Broadcom
    All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
    Read full review
    Broadcom
    The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
    Read full review
    Return on Investment
    Broadcom
    • Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards.
    • If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly.
    • IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?"
    Incentivized
    Read full review
    Broadcom
    • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
    • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
    • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
    Incentivized
    Read full review
    ScreenShots