Brokermint vs. Guesty

Brokermint is suited for a small brokerage or a franchise, maybe 200 agents or less because it has great functionality and simple agent screens, i.e. dashboard. Especially simple teams or solo agents will benefit from it, because they are able to navigate smoothly and you can pick up the functions very quickly, without much tech knowledge. Over 200 agents, it would need to be more robust and integrate transaction management, accounting, commission tracking, agent team tracking, percentage of cap, etc. The more detailed software, the less likely agents are going to use it correctly, i.e. more employee support and troubleshooting. Agents are not very patient and they don't like to have any obstacles when they learn how to do anything. Brokers have to consider the caliber of agents they attract.

Incentivized

Not necessarily not appropriate but could be better overall As stated, the chat/messaging function, locating canceled reservations, warning users when a feature is being changed and actually provide a training even if it's steps or a quick video I know I can find it in the help center it just should have been provided up front. We shouldn't have to go looking for things.

Incentivized

• Very Simple 4 step process when creating a new transaction
• Easy capture of documents and communications (email and text)
• Smooth audit flow - Love auditing as the transaction progresses so I can coach agents
• Commission Income calculation and tracking
• Multiple ways of backing up closed transactions

Incentivized

• A better selection of statuses
• A true white label
• Faster support

Incentivized

This was a ten before the calendar update. The calendar update was rolled out poorly. There was no warning, one day it was just different and we had to relearn how to use it with no guide or reference. This really could have been done better and more efficiently. A simple email

Incentivized

I would say that our admin would give this a pretty high setting. Anytime there are issues, they are quick to contact Brokermint and get fixes out to us as soon as possible, but I have not personally had any issues that haven't been fixable on my own.

Incentivized

Brokermint is best for smaller brokerages which are growing their full-time staff. It is simple, easy to use, less frustrating than most, and will please agents because the interface is logical and well thought out. SkySlope is more for very large brokerages, which need algorithmic multi-phasic functions. Great for large teams, with multiple types of agents, support staff, and administrators.

Incentivized

• Helps us better organize as agents
• Helps with audits
• Helps with check listing everything
• Sometimes hard to know what to do; slight learning curve

Incentivized

• Since using Guesty we are seeing a lower response time due to the chat feature. It takes about 25 mins for us to reply simply bc we don't see them until we refresh. We like response time to be 10 mins
• We've also had a 25% increase in owner communication since owners are having trouble with the calendar
• Overall though 30% increase in bookings due to having multiple platforms in one

Incentivized