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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BugHerd

    Score8.3 out of 10
    N/ABugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.

    $39

    per month

    Linear

    Score9.2 out of 10
    N/ALinear is a purpose-built issue tracking and project management system designed for software engineering teams. It prioritizes high-performance synchronization and keyboard-driven workflows to streamline the product development lifecycle from initial triage to feature release.

    $12

    per month per user

    Pricing
    BugHerdLinear
    Editions & Modules
    Standard
    $39.00
    per month
    Premium
    $129
    per month
    Deluxe
    $229
    per month
    Basic
    $12
    per month per user
    Business
    $18
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    BugHerdLinear
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    BugHerdLinear
    Considered Both Products
    Splitrock Studio
    No answer on this topic
    Linear
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    BugHerdLinear
    Small Businesses
    Sentry
    Score8.8 out of 10
    Sentry
    Score8.8 out of 10
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    Sentry
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BugHerdLinear
    Likelihood to Recommend
    9.0
    (5 ratings)
    9.5
    (13 ratings)
    Usability
    9.0
    (1 ratings)
    8.8
    (13 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BugHerdLinear
    Likelihood to Recommend
    Splitrock Studio
    BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
    Incentivized
    Read full review
    Linear
    Linear is particularly well suited for teams that need a fast, intuitive way to organize and prioritize work across multiple projects. In my experience, it's been especially useful for tracking client work by priority, assignee, and project, while providing clear visibility into ownership and progress. Its clean interface makes it easy.
    Incentivized
    Read full review
    Pros
    Splitrock Studio
    • The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
    • The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
    • The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
    • I enjoy the conversations and tagging features within each bug ticket.
    Incentivized
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    Linear
    • Linear agent.
    • Quick glance at current status of tickets.
    • Allow customization to view only the relevant tickets and information for each user.
    Incentivized
    Read full review
    Cons
    Splitrock Studio
    • It would be nice if it offered more integrations.
    • Workflow could be a little more sophisticated.
    Incentivized
    Read full review
    Linear
    • Linear is missing documentation features like Jira Confluence. We can use Notion but it would have been great if Linear offered more comprehensive solution
    • Eventhough we can manage releases with projects, it is hard to manage them when there are multiple projects being released at the same time. The initiatives feature kind of handles this but if we can assign tasks to a release that would be awesome
    • Being able to invite guests without costing extra money. Platforms like Clickup allow you to invite a limited no of guests without costing extra money.
    • Linear is not good if you are software services company and want to manage multiple client projects. Linear is built for product teams.
    Incentivized
    Read full review
    Usability
    Splitrock Studio
    BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
    Incentivized
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    Linear
    I already spoke to this in a previous question but, if you've ever used Jira, Linear should feel quite natural. It is a project management tool rooted in issues/tickets to which you can also add sub-tasks and various details. There is some customization but Linear has attempted to shape its offering as the most essential features necessary for this type of work.
    Incentivized
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    Support Rating
    Splitrock Studio
    Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
    Incentivized
    Read full review
    Linear
    No answers on this topic
    Alternatives Considered
    Splitrock Studio
    It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
    Incentivized
    Read full review
    Linear
    When we are using jira it felt light the application itself is very heavy usage and the UI feel like boring and features were not good as compared to Linear. As QA when shifted to Linear i felt huge difference in process of ticket creation and tracking compared to jira and sometimes Jira would get stuck, but Linear didn't.
    Incentivized
    Read full review
    Return on Investment
    Splitrock Studio
    • Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.
    Incentivized
    Read full review
    Linear
    • Improved visibility into work across clients by providing a centralized view of tasks, priorities, and ownership.
    • Increased team efficiency by replacing scattered personal task lists with a shared workflow.
    • Helped prioritize high-impact work by organizing tasks by clients, priority and assignee.
    Incentivized
    Read full review
    ScreenShots

    BugHerd Screenshots

    Screenshot of Example of BugHerd’s dashboard.Screenshot of Example of comments left for developers on BugHerd.