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65 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 3.1 out of 100

ManageEngine ADAudit Plus

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65 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Feature Set Ratings

  • ManageEngine ADAudit Plus ranks higher in 4 feature sets: Monitoring Tasks, Management Tasks, Reporting, Security

Monitoring Tasks

6.0

CA Unicenter NSM (Discontinued)

60%
8.8

ManageEngine ADAudit Plus

88%
ManageEngine ADAudit Plus ranks higher in 5/5 features

Automated alerts and notifications

6.0
60%
1 Rating
8.9
89%
25 Ratings

Remote monitoring

N/A
0 Ratings
9.6
96%
19 Ratings

Network device monitoring

N/A
0 Ratings
7.2
72%
13 Ratings

Multiple Server Monitoring

N/A
0 Ratings
9.3
93%
22 Ratings

Multi-device monitoring

N/A
0 Ratings
9.1
91%
16 Ratings

Management Tasks

6.0

CA Unicenter NSM (Discontinued)

60%
8.5

ManageEngine ADAudit Plus

85%
CA Unicenter Network and Systems Management (Discontinued) ranks higher in 2/4 features

Patch Management

5.0
50%
1 Rating
N/A
0 Ratings

Service configuration management

8.0
80%
1 Rating
7.8
78%
16 Ratings

Software and hardware inventory

5.0
50%
1 Rating
10.0
100%
1 Rating

Policy-based automation

N/A
0 Ratings
7.5
75%
13 Ratings

Reporting

5.5

CA Unicenter NSM (Discontinued)

55%
8.7

ManageEngine ADAudit Plus

87%
ManageEngine ADAudit Plus ranks higher in 4/4 features

Performance data reports

5.0
50%
1 Rating
8.1
81%
20 Ratings

Customizable reporting

7.0
70%
1 Rating
8.2
82%
28 Ratings

Data visualization

5.0
50%
1 Rating
9.3
93%
25 Ratings

Risk analysis

5.0
50%
1 Rating
9.0
90%
22 Ratings

Security

2.0

CA Unicenter NSM (Discontinued)

20%
6.8

ManageEngine ADAudit Plus

68%
ManageEngine ADAudit Plus ranks higher in 3/3 features

Antivirus and malware management

2.0
20%
1 Rating
6.0
60%
1 Rating

Data backup and recovery

N/A
0 Ratings
5.7
57%
2 Ratings

Administrator access control

N/A
0 Ratings
8.8
88%
27 Ratings

Attribute Ratings

  • ManageEngine ADAudit Plus is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

3.0

CA Unicenter NSM (Discontinued)

30%
1 Rating
9.3

ManageEngine ADAudit Plus

93%
28 Ratings

Likelihood to Renew

CA Unicenter NSM (Discontinued)

N/A
0 Ratings
9.1

ManageEngine ADAudit Plus

91%
2 Ratings

Usability

CA Unicenter NSM (Discontinued)

N/A
0 Ratings
8.2

ManageEngine ADAudit Plus

82%
1 Rating

Support Rating

2.0

CA Unicenter NSM (Discontinued)

20%
2 Ratings
8.3

ManageEngine ADAudit Plus

83%
23 Ratings

Likelihood to Recommend

Broadcom

It's a decent system if you're a pure IT shop and want to become ITIL-aligned. It forces everyone into an ITIL mentality - service level agreements, change management, and asset tracking. It's very rote, for better and for worse. It's not appropriate at all as a customer-facing or non-IT facing self-service tool. You will never get your end users to really understand how to use the interface.
Read full review

ManageEngine, A Div of Zoho Corporation Pvt Ltd

In my opinion this is the best software for managing and controlling changes in Active Directory. Besides that it comes default with lots of very handy built in reports and alerts. And if you need more, just create one yourself. Suitable for any size of company that leans on daily changes in Active Directory and want to maintain their security at a high level.
Read full review

Pros

Broadcom

  • ITIL ticketing (incidents, problems, etc.).
  • Change orders.
  • Matching up its asset management system with incidents/change orders.
Read full review

ManageEngine, A Div of Zoho Corporation Pvt Ltd

  • Logons - reports are very clean and concise and accurate
  • Account Lockouts - very challenging to do without ManageEngine ADAudit Plus. The tool allows us to easily locate the device or, at the very least, point us in the right direction!
  • AD change management - IT admins should consider this a necessity, and ManageEngine ADAudit Plus facilitates this seamlessly
Read full review

Cons

Broadcom

  • The user interface (UX) is antiquated and clunky. Compared to ServiceNow, it feels like it's 15 years behind.
  • It's complicated - We do routine internal training just to get people to use it correctly.
  • It doesn't have an automated way of discovering assets. Everything has to be force-fed.
Read full review

ManageEngine, A Div of Zoho Corporation Pvt Ltd

  • It would be great to feed data from ADAudit Plus to ad manager and use that for changes
  • It would be great to have an sql like language to report against the data
  • It would be great to store the data 100% in the cloud
Read full review

Pricing Details

CA Unicenter NSM (Discontinued)

Starting Price

Editions & Modules

CA Unicenter NSM (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    ManageEngine ADAudit Plus

    Starting Price

    $595 per year

    Editions & Modules

    ManageEngine ADAudit Plus editions and modules pricing
    EditionModules
    Standard5951
    Professional9452

    Footnotes

    1. per year
    2. per year

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing is dependent on the number of domain controllers and starts at $595/year for the Standard edition, and $945/year for the Professional edition.

    Download Free Trial

    Usability

    Broadcom

    No answers on this topic

    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    New techs learned system quickly.
    Read full review

    Support Rating

    Broadcom

    We have to hire 2 full-time 3rd-party consultants to run this application. That tells me it's not a very IT-friendly, vendor-supported application. Compare that with, say, SolarWinds, which is much easier for regular IT staff to customize without sacrificing features and capability. Sure, we have to bring in Loop1 to consult for us when we need to do a major SolarWinds config change or need a really unusual custom query built, but we never need more than 10 hours of consulting per month.
    Read full review

    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    The attention to cases or situations with the tool has been exceptional. being able to count on the manufacturer either by mail, call or chat. generate cases directly from the application allows you to have personalized support in order to solve problems that has been able to appear.
    Read full review

    Alternatives Considered

    Broadcom

    I did not select CA. If it were up to me, I would migrate us to ServiceNow. The user interface on ServiceNow is 100% more modern and 200% more user friendly. With ServiceNow, the front page for end users makes it clear: one button that says "Ask for something" and one button that says "Report a problem". That's what our end users need. The biggest problem we have in our organization is that our end users don't report issues to the Help Desk often enough and rarely ask for things through the Help Desk. A clean, simple self-service option like this would open up a world of new information for our customer service team.
    Read full review

    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    Used and tested various other products before settling down with ADAudit Plus in the past, and never have the organization regretted its decision to go with this product over others. It's lightweight and fast and does what it needs to be without being an annoyance. Best of all, you can actually reach a live person for help when needed.
    Read full review

    Return on Investment

    Broadcom

    • It helped make us an ITIL shop.
    • It was integral during our large IT consolidation 10 years ago in merging 10 different IT departments into one by converging on one ticketing system for all IT issues.
    • Its lack of user-friendliness has gated us from being able to deploy a true self-service IT help desk.
    Read full review

    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    • Positive impact- instead of paying an external source to do reports manually, ManageEngine has provided this in just a few clicks of a button
    • Positive Impact- Less disruption to staff in gathering data for important occurrences
    • Positive impact- full visibility into real time information , alerts etc.
    Read full review

    Screenshots

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