CA Workload Automation vs. Pulseway

CA Workload Automation is well suited for firms having to manage and monitor multiple applications operating in multiple environments. and having SLA requirements. CA Workload Automation is less appropriate and not cost-effective for non-critical applications and/or jobs. CA Workload Automation is ideal for companies that require reliable and stable Production support for their business critical jobs to finish on time.

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If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.

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• All batch jobs can be monitored from one dashboard.
• Provides detailed error logs.
• We have developed packages to invoke OIC integrations through Autosys.
• Notifications is a good feature when job fails or runs beyond cutoff time.

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• It monitors computers and notifies us of any issues with any computer.
• It allows remote control of computers, such as requesting a computer to reboot itself.
• It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.

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• Monitoring of front-end websites.
• More utilization insights if possible.
• Customer service via chat in the future if possible.

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• It would be nice if they increased their scope of supported third-party apps.
• It would be great if they would create an ios app for their ticket system.
• If they could possibly build in a location service for tracking devices, that would be helpful.
• If they had two-factor authentication, it would be nice.

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This product along with the Broadcom support team fits out needs and scheduling requirements with no issues. The support team are very aware of their product and how to support it.

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The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.

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I love this product!!

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I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!

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We selected CA Workload Automation for the ease of integration and less time to setup. It has less overhead to manage the application and is a very robust application.

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Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.

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• CA Workload Automation has improved SLA by 50%.
• CA Workload Automation has reduced job failures by 60%.
• CA Workload Automation has improved staff productivity and problem resolution.
• CA Workload Automation has improved application availability.

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Independently Invited by TrustRadius

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• Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
• I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
• Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info