What users are saying about
6 Ratings
1 Rating
6 Ratings
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Score 6 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Cakemail

If you're managing a large email campaign, with 500+ subscribers, Cakemail is a wonderful service that can help anyone, with any level of experience – get their message out there. It has a useful interface, stimulates solid workflow, and cuts down on all the time and development that goes into coding an email campaign. Basically any level of email campaign, Cakemail is great for that
Anonymous | TrustRadius Reviewer

SwiftERM

SwiftERM only works on specific ecommerce platforms including Magento, Shopify, Woo Commerce, and OpenCart. It is intended for regular communication with consumers who visit that retailers site more often. so it works well for food and drink, fashion and pet food etc. People selling beds or something which you buy less frequently would get lower returns.
Tony Troth | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Cakemail
8.6
SwiftERM
Dynamic content
Cakemail
10.0
SwiftERM
Ability to test dynamic content
Cakemail
8.0
SwiftERM
Landing pages
Cakemail
7.0
SwiftERM
A/B testing
Cakemail
8.0
SwiftERM
Mobile optimization
Cakemail
8.0
SwiftERM
Email deliverability reporting
Cakemail
9.0
SwiftERM
List management
Cakemail
10.0
SwiftERM
Triggered drip sequences
Cakemail
9.0
SwiftERM

Reporting & Analytics

Cakemail
9.3
SwiftERM
9.0
Dashboards
Cakemail
10.0
SwiftERM
Standard reports
Cakemail
9.0
SwiftERM
9.0
Custom reports
Cakemail
9.0
SwiftERM

Pros

Cakemail

  • Managing my contacts and campaigns has given me fantastic results and has been really easy through Cakemail's interface.
  • Customer support is amazing – if you have a problem with anything, they're always available to help.
  • Their flexible design tools are very easy to manage – there's really no learning curve which is nice.
Anonymous | TrustRadius Reviewer

SwiftERM

  • Automatic email marketing
  • Predictive analytics
  • Publicises our Trustpilot product ratings
Tony Troth | TrustRadius Reviewer

Cons

Cakemail

  • An external package – like PHP support – Cake's component doesn't have that.
  • I'd like to be able to view my user click rate and click frequency at the same time, to be able to compare it – they don't offer that.
  • There's always room for improvement – but what Cakemail does well, it does very, very well.
Anonymous | TrustRadius Reviewer

SwiftERM

  • Introduce an SMS version
  • Making the reporting system more idiotproof
Tony Troth | TrustRadius Reviewer

Usability

Cakemail

No score
No answers yet
No answers on this topic

SwiftERM

SwiftERM 10.0
Based on 1 answer
It is the only system we have able to find in the world that is 100% automatic. There is an element of automation in many email products, but these always require some input, if only setting the distribution time. No other analyses down to individual consumer level. No other system in the world is authorized to send Trustpilot product ratings in outbound emails. This really is superb.
Tony Troth | TrustRadius Reviewer

Support Rating

Cakemail

No score
No answers yet
No answers on this topic

SwiftERM

SwiftERM 10.0
Based on 1 answer
Setting up is a simple plugin. I did my own in three minutes including the registration. As it is automatic, there is no need for training or paying for users, etc. In six years we have never needed any support, but I know there is a team of developers there if that day ever arrives.
Tony Troth | TrustRadius Reviewer

Alternatives Considered

Cakemail

I use MailChimp a lot, and to be honest, both are great programs. Should you go with either of these, you will not be disappointed. I'm just a little biased because I just started using Cakemail, and I fell in love with the program. It's really solid and they're always updating it
Anonymous | TrustRadius Reviewer

SwiftERM

Mailchimp, DotMailer, Emarsys. But none of these does exactly what SwiftERM does, leaving us in a situation where we now run both SwiftERM and Mailchimp.
Tony Troth | TrustRadius Reviewer

Return on Investment

Cakemail

  • Cakemail has given us a pretty positive response rate...we're always open to trying new technologies, but Cakemail has shown our subscriber clicks rise quite frequently in the last few campaigns we've sent out.
Anonymous | TrustRadius Reviewer

SwiftERM

  • Our initial ROI was over 4,000%
  • It has freed up many days each month spent segmenting audiences.
  • Our customer churn has been reversed.
Tony Troth | TrustRadius Reviewer

Screenshots

Pricing Details

Cakemail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SwiftERM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cakemail
8.0
SwiftERM
10.0

Usability

Cakemail
SwiftERM
10.0

Support Rating

Cakemail
SwiftERM
10.0

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