Highly recommended for ease of use and deliverability of potential
November 07, 2020

Highly recommended for ease of use and deliverability of potential

Tony Troth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SwiftERM

SwiftERM is a totally automatic email marketing system that runs perpetually in the background of our website. We use it in addition to Mailchimp. It analyses every impression and purchase our consumers make on the site and uses a predictive analytics algorithm to calculate their next most likely purchase, from which it populates a different type of email and sends it. We don't need to employ anyone to run it as it is 100% automatic. It generates around 22.78% of our total online turnover.
  • Automatic email marketing
  • Predictive analytics
  • Publicises our Trustpilot product ratings
  • Introduce an SMS version
  • Making the reporting system more idiotproof
  • Our initial ROI was over 4,000%
  • It has freed up many days each month spent segmenting audiences.
  • Our customer churn has been reversed.
Mailchimp, DotMailer, Emarsys. But none of these does exactly what SwiftERM does, leaving us in a situation where we now run both SwiftERM and Mailchimp.

Do you think SwiftERM delivers good value for the price?

Yes

Are you happy with SwiftERM's feature set?

Yes

Did SwiftERM live up to sales and marketing promises?

Yes

Did implementation of SwiftERM go as expected?

Yes

Would you buy SwiftERM again?

Yes

It is the only system we have able to find in the world that is 100% automatic. There is an element of automation in many email products, but these always require some input, if only setting the distribution time. No other analyses down to individual consumer level. No other system in the world is authorized to send Trustpilot product ratings in outbound emails. This really is superb.
Setting up is a simple plugin. I did my own in three minutes including the registration. As it is automatic, there is no need for training or paying for users, etc. In six years we have never needed any support, but I know there is a team of developers there if that day ever arrives.
SwiftERM only works on specific ecommerce platforms including Magento, Shopify, Woo Commerce, and OpenCart. It is intended for regular communication with consumers who visit that retailers site more often. so it works well for food and drink, fashion and pet food etc. People selling beds or something which you buy less frequently would get lower returns.