Calendar vs. Zoho Bookings

I believe Calendar is the de-facto standard for scheduling and meeting these days. If you want to use it in an enterprise environment, it has a cost per user so I consider it to be a professional tool. If you have a very small business or personal matters, Calendar outside of Workspace is a better option, although it's almost the same tool.

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I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.

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• Makes Scheduling Easy and Better
• Keeps Calendars organized in one place
• Analytics of how much time we have spent on it

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• Global booking with automated time zone adjustments
• Booking payment management
• Synchronizing to Calendar
• Integrating with CRM

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• The user interface may be made better.
• Integration with other services might be improved.
• Occasionally puzzling, but nothing a quick internet search can't sort out.

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• Customization.
• Custom workflow automation.
• Robustness of features.

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It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.

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Some of the integrations and features are harder to set up. Once everything is set up its fairly straightforward, but if like ATI you have multiple branches or departments utilizing Bookings, you would need to set up separate booking sites for each office/salesperson

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A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall

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Better User interface. Everything you need to manage your appointments is here, on a site with modern design and full support for collaboration. You can also connect Calendar to your other favorite apps. For both personal as well as professional

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I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app

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• Minimized wasted time on arranging meeting schedules back & forth
• Given structure to the meeting formats and how to distribute them

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• Organizational efficiency improved by 33%
• Conversion rate from bookings improved
• Increase in booking numbers

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info