What users are saying about
6 Ratings
12 Ratings
6 Ratings
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Score 5 out of 100
12 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • JustCall ranks higher in 2 feature sets: Call Management, Mobile apps

Call Management

6.0

CallHippo

60%
8.3

JustCall

83%
JustCall ranks higher in 5/5 features

Answering rules

6.2
62%
5 Ratings
8.2
82%
7 Ratings

Call recording

5.4
54%
5 Ratings
7.8
78%
6 Ratings

Call park

6.5
65%
5 Ratings
8.2
82%
6 Ratings

Call screening

N/A
0 Ratings
8.6
86%
6 Ratings

Message alerts

N/A
0 Ratings
8.6
86%
6 Ratings

Mobile apps

5.1

CallHippo

51%
9.3

JustCall

93%
JustCall ranks higher in 2/2 features

Mobile app for Android

5.1
51%
5 Ratings
9.3
93%
4 Ratings

Mobile app for iOS

N/A
0 Ratings
9.3
93%
3 Ratings

Cloud PBX

CallHippo

Feature Set Not Supported
N/A
8.1

JustCall

81%
JustCall ranks higher in 3/3 features

Multi-level Interactive Voice Response (IVR)

N/A
0 Ratings
8.4
84%
6 Ratings

Call reports

N/A
0 Ratings
7.8
78%
7 Ratings

Directory of employee names

N/A
0 Ratings
8.2
82%
5 Ratings

VoIP system collaboration

CallHippo

Feature Set Not Supported
N/A
8.5

JustCall

85%
JustCall ranks higher in 1/1 features

Audio conferencing

N/A
0 Ratings
8.5
85%
6 Ratings

Attribute Ratings

  • JustCall is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.6

CallHippo

46%
5 Ratings
8.2

JustCall

82%
7 Ratings

Likelihood to Renew

5.9

CallHippo

59%
2 Ratings

JustCall

N/A
0 Ratings

Support Rating

1.0

CallHippo

10%
1 Rating

JustCall

N/A
0 Ratings

Likelihood to Recommend

CallHippo

Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
Mohit Sharma | TrustRadius Reviewer

JustCall

JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution.The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Pros

CallHippo

  • No positive sides at all.
Ahmet Şener | TrustRadius Reviewer

JustCall

  • Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad.
  • Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others.
  • Create and analyze real-time reports, customer statistics, products, services, sales, and surveys.
Travis Williams | TrustRadius Reviewer

Cons

CallHippo

  • Waiting for iOS mobile app
David Rabada | TrustRadius Reviewer

JustCall

  • Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
  • Pricing seems to have increased, which affected the benefit we originally found in the service
  • Increased functionality, such as bulk SMS Messaging and power-dialer
Anonymous | TrustRadius Reviewer

Pricing Details

CallHippo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
5$

Starting Price

CallHippo Editions & Modules

Additional Pricing Details

JustCall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$30 per month per user

JustCall Editions & Modules

Edition
Basic$30.001
CustomPricing available on request1
Premium$60.001
  1. per month per user
Additional Pricing Details
Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on our web-app or mobile app than to receive it on your cellular network.

Likelihood to Renew

CallHippo

CallHippo 5.9
Based on 2 answers
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
Mohit Sharma | TrustRadius Reviewer

JustCall

No score
No answers yet
No answers on this topic

Support Rating

CallHippo

CallHippo 1.0
Based on 1 answer
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
Ahmet Şener | TrustRadius Reviewer

JustCall

No score
No answers yet
No answers on this topic

Alternatives Considered

CallHippo

All of them. This seemed to be the best until they got us down.
Tristan Desechenes | TrustRadius Reviewer

JustCall

It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
John L Sandler | TrustRadius Reviewer

Return on Investment

CallHippo

  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
Anonymous | TrustRadius Reviewer

JustCall

  • Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
  • Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
  • SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Screenshots

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