CallHippo vs. JustCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallHippo
Score 7.3 out of 10
N/A
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A
JustCall
Score 8.2 out of 10
Small Businesses (1-50 employees)
JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven…
$30
per month per user
Pricing
CallHippoJustCall
Editions & Modules
No answers on this topic
Essentials
$19.00 (1 user minimum)
per month per user
Team
$29.00 (2 users minimum)
per month per user
Pro
$49.00 ( 2 users minimum)
per month per user
Team Plus
$49.00 (2 users minimum)
Talk to Sales! Talk to Sales!
Pro Plus
$89.00 (2 users minimum)
per month per user
Business
Let's Talk! (10 users minimum)
Talk to Sales! Talk to Sales!
Business Plus
Let's Talk! (10 users minimum)
per month per user
Offerings
Pricing Offerings
CallHippoJustCall
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup Fee$5 Per NumberNo setup fee
Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network.
More Pricing Information
Features
CallHippoJustCall
Call Management
Comparison of Call Management features of Product A and Product B
CallHippo
6.9
5 Ratings
20% below category average
JustCall
7.7
7 Ratings
9% below category average
Answering rules7.15 Ratings8.07 Ratings
Call recording6.15 Ratings8.06 Ratings
Call park7.35 Ratings7.26 Ratings
Call screening00 Ratings7.36 Ratings
Message alerts00 Ratings8.16 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallHippo
5.5
5 Ratings
41% below category average
JustCall
6.9
4 Ratings
19% below category average
Mobile app for Android5.55 Ratings7.34 Ratings
Mobile app for iOS00 Ratings6.53 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CallHippo
-
Ratings
JustCall
7.8
7 Ratings
5% below category average
Multi-level Interactive Voice Response (IVR)00 Ratings8.17 Ratings
Call reports00 Ratings7.17 Ratings
Directory of employee names00 Ratings8.05 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CallHippo
-
Ratings
JustCall
7.4
6 Ratings
11% below category average
Audio conferencing00 Ratings7.46 Ratings
Best Alternatives
CallHippoJustCall
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallHippoJustCall
Likelihood to Recommend
5.5
(5 ratings)
8.8
(7 ratings)
Likelihood to Renew
8.8
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
CallHippoJustCall
Likelihood to Recommend
CallHippo
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
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SaaS Labs
JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution. The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
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Pros
CallHippo
  • No positive sides at all.
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SaaS Labs
  • Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad.
  • Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others.
  • Create and analyze real-time reports, customer statistics, products, services, sales, and surveys.
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Cons
CallHippo
  • Waiting for iOS mobile app
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SaaS Labs
  • Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
  • Pricing seems to have increased, which affected the benefit we originally found in the service
  • Increased functionality, such as bulk SMS Messaging and power-dialer
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Likelihood to Renew
CallHippo
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
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SaaS Labs
No answers on this topic
Support Rating
CallHippo
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
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SaaS Labs
No answers on this topic
Alternatives Considered
CallHippo
All of them. This seemed to be the best until they got us down.
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SaaS Labs
It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
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Return on Investment
CallHippo
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
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SaaS Labs
  • Positive impact as it has helped the business with a better communication.
  • I wish the latest messages would be on top!
Read full review
ScreenShots

JustCall Screenshots

Screenshot of Agent AvailabilityScreenshot of SMS AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Tone Analysis