6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5 out of 100
Based on 6 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
- JustCall ranks higher in 2 feature sets: Call Management, Mobile apps
Call Management
6.0
CallHippo
60%
8.3
JustCall
83%
JustCall ranks higher in 5/5 features
JustCall ranks higher in 5/5 features
Answering rules
6.2
62%
5 Ratings
8.2
82%
7 Ratings
Call recording
5.4
54%
5 Ratings
7.8
78%
6 Ratings
Call park
6.5
65%
5 Ratings
8.2
82%
6 Ratings
Call screening
N/A
0 Ratings
8.6
86%
6 Ratings
Message alerts
N/A
0 Ratings
8.6
86%
6 Ratings
Mobile apps
5.1
CallHippo
51%
9.3
JustCall
93%
JustCall ranks higher in 2/2 features
JustCall ranks higher in 2/2 features
Mobile app for Android
5.1
51%
5 Ratings
9.3
93%
4 Ratings
Mobile app for iOS
N/A
0 Ratings
9.3
93%
3 Ratings
Cloud PBX
CallHippo
Feature Set Not Supported
N/A
8.1
JustCall
81%
JustCall ranks higher in 3/3 features
JustCall ranks higher in 3/3 features
Multi-level Interactive Voice Response (IVR)
N/A
0 Ratings
8.4
84%
6 Ratings
Call reports
N/A
0 Ratings
7.8
78%
7 Ratings
Directory of employee names
N/A
0 Ratings
8.2
82%
5 Ratings
VoIP system collaboration
CallHippo
Feature Set Not Supported
N/A
8.5
JustCall
85%
JustCall ranks higher in 1/1 features
JustCall ranks higher in 1/1 features
Audio conferencing
N/A
0 Ratings
8.5
85%
6 Ratings
Attribute Ratings
- JustCall is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
4.6
CallHippo
46%
5 Ratings
8.2
JustCall
82%
7 Ratings
Likelihood to Renew
5.9
CallHippo
59%
2 Ratings
JustCall
N/A
0 Ratings
Support Rating
1.0
CallHippo
10%
1 Rating
JustCall
N/A
0 Ratings
Likelihood to Recommend
CallHippo
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
Director & Chief Operating Officer
Alphonic Network Solutions Pvt LtdInformation Technology & Services, 51-200 employees
JustCall
JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution.The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development
Angelson GroupMarketing and Advertising, 1-10 employees
Pros
CallHippo
- No positive sides at all.
CMO (Chief Marketing Officer)
OptylonKreaReal Estate, 11-50 employees
JustCall
- Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad.
- Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others.
- Create and analyze real-time reports, customer statistics, products, services, sales, and surveys.
Digital Marketing Manager
MetLifeInsurance, 10,001+ employees
Cons
CallHippo
- Waiting for iOS mobile app
Marketing Manager
a.b.e.® Construction Chemicals (PTY) LTDConstruction, 201-500 employees
JustCall
- Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
- Pricing seems to have increased, which affected the benefit we originally found in the service
- Increased functionality, such as bulk SMS Messaging and power-dialer

Verified User
Director in Customer Service
Retail Company, 11-50 employeesPricing Details
CallHippo
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
5$
Starting Price
—CallHippo Editions & Modules
—
Additional Pricing Details
—JustCall
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$30 per month per user
JustCall Editions & Modules
Edition
Basic | $30.001 |
---|---|
Custom | Pricing available on request1 |
Premium | $60.001 |
- per month per user
Additional Pricing Details
Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on our web-app or mobile app than to receive it on your cellular network.Likelihood to Renew
CallHippo
CallHippo 5.9
Based on 2 answers
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
Director & Chief Operating Officer
Alphonic Network Solutions Pvt LtdInformation Technology & Services, 51-200 employees
JustCall
No score
No answers yet
No answers on this topic
Support Rating
CallHippo
CallHippo 1.0
Based on 1 answer
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
CMO (Chief Marketing Officer)
OptylonKreaReal Estate, 11-50 employees
JustCall
No score
No answers yet
No answers on this topic
Alternatives Considered
CallHippo
All of them. This seemed to be the best until they got us down.
COO
Contact America LLCTelecommunications, 51-200 employees
JustCall
It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
Marketing Project Management Specialist
PwC CanadaMarket Research, 10,001+ employees
Return on Investment
CallHippo
- Call to all countries supported making it easy to connect.
- Last resort to make calls
- Easy to use

Verified User
Employee in Sales
Information Technology & Services Company, 201-500 employeesJustCall
- Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
- Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
- SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development
Angelson GroupMarketing and Advertising, 1-10 employees