TrustRadius

CallHippo vs. MessageMedia SMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallHippo
Score 8.1 out of 10
N/A
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A
MessageMedia SMS
Score 7.0 out of 10
Small Businesses (1-50 employees)
With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia aims to drive business success by creating engaging mobile experiences that customers love. The vendor boasts users across all industries who use their SMS services, including retail, hospitality, health care, as well as government and non-profit entities. Use cases range from appointment reminders, alerts and notifications, and promotional marketing. Their web portal, REST…
$25
Messages
Pricing
CallHippoMessageMedia SMS
Editions & Modules
No answers on this topic
Quick Start
$25
Messages
Offerings
Pricing Offerings
CallHippoMessageMedia SMS
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$5 Per NumberNo setup fee
Additional Details—We offer both transactional (per message) and per user pricing. Pricing is based on volume and service requirements.
More Pricing Information
Community Pulse
CallHippoMessageMedia SMS
Features
CallHippoMessageMedia SMS
Call Management
Comparison of Call Management features of Product A and Product B
CallHippo
6.8
5 Ratings
20% below category average
MessageMedia SMS
-
Ratings
Answering rules7.15 Ratings00 Ratings
Call recording6.15 Ratings00 Ratings
Call park7.35 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallHippo
5.4
5 Ratings
39% below category average
MessageMedia SMS
-
Ratings
Mobile app for Android5.45 Ratings00 Ratings
Best Alternatives
CallHippoMessageMedia SMS
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallHippoMessageMedia SMS
Likelihood to Recommend
5.6
(5 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.9
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
CallHippoMessageMedia SMS
Likelihood to Recommend
CallHippo
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
Mohit Sharma | TrustRadius Reviewer
Mohit Sharma
Director & Chief Operating Officer
Read full review
Sinch (formerly CLX Communications)
Constant feedback when issues arise, wonderful Account Manager.
BS
Brian Strauch
Project Manager
Read full review
Pros
CallHippo
  • No positive sides at all.
AŞ
Ahmet Şener
CMO (Chief Marketing Officer)
Read full review
Sinch (formerly CLX Communications)
  • Customer service.
  • Promptness.
  • Value.
BS
Brian Strauch
Project Manager
Read full review
Cons
CallHippo
  • Waiting for iOS mobile app
DR
David Rabada
Marketing Manager
Read full review
Sinch (formerly CLX Communications)
  • Technical information availability.
BS
Brian Strauch
Project Manager
Read full review
Likelihood to Renew
CallHippo
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
Mohit Sharma | TrustRadius Reviewer
Mohit Sharma
Director & Chief Operating Officer
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Support Rating
CallHippo
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
AŞ
Ahmet Şener
CMO (Chief Marketing Officer)
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Alternatives Considered
CallHippo
All of them. This seemed to be the best until they got us down.
Tristan Desechenes | TrustRadius Reviewer
Read full review
Sinch (formerly CLX Communications)
No vendor we compared met our needs like MessageMedia.
BS
Brian Strauch
Project Manager
Read full review
Return on Investment
CallHippo
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
  • Appreciation from recipients.
  • Confirmation of delivery to staff.
BS
Brian Strauch
Project Manager
Read full review
ScreenShots

MessageMedia SMS Screenshots

Screenshot of MessageMedia's web-based platform empowers users to send one-off, batch, or scheduled messages.Screenshot of Set up automated SMS workflows tailored to your use case, or use our pre-made templates within our online messaging portal.Screenshot of Send vibrant, personalised mobile landing pages to boost engagement, improve customer experience and stand out from other brands.