MessageMedia SMS

Score7 out of 10

3 Reviews and Ratings

What is MessageMedia SMS?

With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia aims to drive business success by creating engaging mobile experiences that customers love.

The vendor boasts users across all industries who use their SMS services, including retail, hospitality, health care, as well as government and non-profit entities. Use cases range from appointment reminders, alerts and notifications, and promotional marketing.

Their web portal, REST API and e-mail to SMS are used to send messages via what the vendor describes as a fast, reliable gateway.

Sinch, provider of cloud-based mobile customer engagement tools, announced in June 2021 a $1.3 billion acquisition of MessageMedia.

Categories & Use Cases

Media

Screenshot of Set up automated SMS workflows tailored to your use case, or use our pre-made templates within our online messaging portal.

Screenshot of Send vibrant, personalised mobile landing pages to boost engagement, improve customer experience and stand out from other brands.

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Screenshot of MessageMedia's web-based platform empowers users to send one-off, batch, or scheduled messages.

Brian Strauch

Project Manager in Customer Service at Marquis Software Development, INC (51-200 employees employees)

Use Cases and Deployment Scope

Being in the corrections software development industry, we have integrated MessageMedia for texting clients to remind them of office visits, as well as other important information.

Pros

Customer service.
Promptness.
Value.

Cons

Technical information availability.

Most Important Features

Texting.
Web service for tracking.

Return on Investment

Appreciation from recipients.
Confirmation of delivery to staff.

Twilio Frontline

Vonage Communications APIs