CallRail vs. U-Assist
CallRail vs. U-Assist
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallRail | N/A | CallRail offers phone call tracking, recording and analytics. | $30 per month per user | |
U-Assist | N/A | U-Assist, from Uniphore, is a call recording and conversational intelligence tool. It aims to help contact center agents automate after call work (ACW) by providing call summaries and disposition notes. The vendor claims that U-Assist can help agents achieve benefits like reduced average call handle and waiting times, reduce manual errors, and improve CSAT and NPS scores. | N/A |
CallRail | U-Assist | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Visit callrail.com/pricing for more details. | — | ||||||||||||||
More Pricing Information |
CallRail | U-Assist | |
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Top Pros |
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Top Cons |
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CallRail | U-Assist | |
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Small Businesses | Invoca Score 9.1 out of 10 | Clari Copilot Score 8.9 out of 10 |
Medium-sized Companies | Revenue.io Score 8.5 out of 10 | Clari Score 8.2 out of 10 |
Enterprises | Revenue.io Score 8.5 out of 10 | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallRail | U-Assist | |
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Likelihood to Recommend | 2.3 (33 ratings) | - (0 ratings) |
Usability | 8.8 (5 ratings) | - (0 ratings) |
Support Rating | 8.5 (7 ratings) | - (0 ratings) |
CallRail | U-Assist | |
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Likelihood to Recommend | CallRail | Uniphore No answers on this topic |
Pros | CallRail | Uniphore No answers on this topic |
Cons | CallRail | Uniphore No answers on this topic |
Usability | CallRail | Uniphore No answers on this topic |
Support Rating | CallRail | Uniphore No answers on this topic |
Alternatives Considered | CallRail | Uniphore No answers on this topic |
Return on Investment | CallRail | Uniphore No answers on this topic |
ScreenShots | CallRail Screenshots |