CallRail Reviews

We help dozens of clients to implement and track performance of marketing campaigns across multiple traditional and digital channels. With dozens of ads and organic content available for Leads to find our clients, it is so important for us to be able to track where incoming phone calls are coming from so that we know where to spend more marketing dollars, and where to spend less. CallRail has been the #1 call tracking software that we've used and has become our software of choice at our agency!

At our marketing agency, we use CallRail to track our marketing efforts for our clients. When visitors come to my clients' websites and call them, or when they call from AdWords or print campaigns, we need to know where our marketing dollars are going to be best spent and what's generating the best leads.

CallRail allows us to create different tracking numbers for different efforts so my agency can prove our ROI to clients and our clients know where their calls are coming from. This helps us optimize our campaigns better!

We use it to track leads that are incoming from multiple sources. It is really good at doing that. You can find the source of a lead really easily and use that information to fine tune what works for you and what doesn't. So its really good at absorbing a large amount of information and getting useful analysis out of it. We also use this for monitoring and quality control. Being able to record and review conversation our people have with clients is of course an invaluable asset in maintaining quality and improving our conversation structure in the future.

We use CallRail to track calls, campaigns, and revenue from our pay per click campaigns. It is very useful to see if a certain ad or keyword is producing calls and results. Along with this functionality, they offer call recording which we use to track calls over time, for reporting and a whole host of other useful features.

We have implemented CallRail as a call tracking solution for clients of our marketing agency numerous times. Typically we recommend CallRail as a way to get realistic call metrics to measure against a campaign running on paid search (Google, Bing) or paid social (Facebook). We'll incorporate CallRail data into our aggregate reporting as a way for clients to see the total impact of what their campaigns are producing.

CallRail is being used by our digital marketing department to track phone calls from various sources. It solves the problem of identifying which source receives the lead attribution. It is also great in utilizing recordings for the stores. They are able to perform quality assurance on their telephone etiquette and improve in-store processes.

CallRail is a lightweight call-tracking platform that allows small-medium sized businesses to jump into call tracking. Generally most call-tracking platforms are built and cater to enterprise-level clients, but CallRail has all the same features, but a fraction of the cost. Since a high-pricetag generally keeps most companies from starting call-tracking, CallRail is a great place to start, giving your clients more access to data than ever before.

We use CallRail across the website to track enquiries to specific teams within our organisation. CallRail calculates call volume, conversion rate and cost per lead for each team, and tracks ROAS back to specific paid search campaigns.

Currently CallRail is being utilized in one of our departments within our whole organization.
We use CallRail primarily for call tracking for our clients. Typically the best situation to use a CallRail call tracking number is within a Google AdWords campaign. We set up the campaign within AdWords and assign a phone number within CallRail for this client to be able to track phone calls coming from our paid campaign. This allows us to specifically take responsibility for these leads + be able to listen to recorded phone calls at any point throughout the campaign.

We use Callrail for call tracking for our PPC campaigns. The most I used it was for an industrial cleaning company we had as a client. It was SUPER useful. Our PPC would have been basically useless without Callrail or a similar system. Obviously you need to know which ads and keywords are generating calls but surprisingly the record feature was SUPER useful from an agency perspective. Obviously you could easily generate a bunch of irrelevant calls using AdWords. Being able to listen to the calls and rate them was HUGE. It's very difficult to get feedback from clients sometimes so being able to hear the first calls was great. It affected how we targeted our ads and made followup way easier.

We use CallRail to help track inbound calls from multiple traffic sources. We ran into a problem for our SaaS company that when we have inbound phone calls, we have no idea what pages people have looked at, and most of the time the caller information does not get synced into Hubspot because the calls are usually brief. So now, we have setup CallRail to automatically sync the call data into Hubspot, along with helping us gather deeper insights into user behavior before the call is made.

We currently use CallRail on all of our Adwords campaigns. The platform is easy to use and provides insights into what keywords are most profitable for us. We can also use CallRail to link these conversions into Google Analytics and backtrack them into Adwords to aid in our daily campaign optimizations.

"Where do inbound phone leads come from?" is a crucial marketing challenge. Callrail is excellent at this.

We use CallRail to capture keyword search data that leads to conversions in our paid search campaigns as well as some of our SEO campaigns. CallRail allows us to know exactly which pages are driving conversions so we can use that data to improve our campaigns and create more conversions for our member.

We use callrail to track calls from our programmatic media buys. It helps us track which sources are generating phone calls. In addition to the on-site conversions we see through the ad networks (Google/Bing/FB, etc.) it gives us visibility into the entire picture of conversions. This is critical because some sources generate more phone calls than others, and without a means to track/attribute where those calls are coming from it's impossible to optimize spend. So, seeing the whole picture of conversions enables us to optimize our media spend and get the most for our money.

We use callrail to help track marketing campaigns.

We use CallRail to track sales orders and lead generation from our paid search initiatives. It helps us track wholesale orders that are placed from phone calls and the user found us through a paid search ad. It helps us organize our interactions with these customers and manage our phone call tracking. It also helps up track profitability through paid search that isn't from on site conversions.