If you fail to plan to you plan to fail, instead, use CallRail!
January 25, 2019
If you fail to plan to you plan to fail, instead, use CallRail!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with CallRail
We use CallRail to track calls, campaigns, and revenue from our pay per click campaigns. It is very useful to see if a certain ad or keyword is producing calls and results. Along with this functionality, they offer call recording which we use to track calls over time, for reporting and a whole host of other useful features.
- Pretty easy to set up
- Customer service is helpful and easy to reach
- Reporting is easy to use and set up
- It would be great if it could somehow track call to revenue directly from their dashboard. We have to export call and cross reference them to our analytics and CRM to see which call resulted in sales which is time consuming.
- Pricing could be a little lower but overall its competitive.
- It is useful to monitor our calls weekly. We can give our employees feedback on the quality of the calls which helps our overall sales and conversions.
- By knowing which campaigns perform best, we can shift our budget to target those campaigns specifically which saves us revenue and increases sales.
CallRail does not have a lot of good competitors. In addition to that, the CallRail team is always looking for ways to add more functionality and make the product work better which is great as not all companies do this. I think that this make them a much better overall value as you are going with a company that you know will give you the best value for your money and will only continue to add value over time. When I looked at the competitors, it only made sense to use CallRail as the solution for our pay per call tracking needs.