What users are saying about
18 Ratings
6 Ratings
18 Ratings
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Score 7.4 out of 100
6 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Campaigner

Workflow feature makes this best suited for those who want to send a series of emails over time based on contact attributes and behavior.Ability to add custom fields and define segments makes this tool valuable for very targeted email campaigns.Lack of communication about releases and poor technical support means your users will need to be fairly skilled in critical thinking and more technical than average. Our knowledge of system came from lots of trial and error.
Anonymous | TrustRadius Reviewer

ShortStack

ShortStack is great for agency use and has been a great tool to use for our clients. I can't speak for a smaller individual companies, but it has also been recommended to several clients who administer their own contests regularly
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Campaigner
8.7
ShortStack
WYSIWYG email editor
Campaigner
8.5
ShortStack
Dynamic content
Campaigner
9.0
ShortStack
Ability to test dynamic content
Campaigner
9.0
ShortStack
Landing pages
Campaigner
9.9
ShortStack
A/B testing
Campaigner
6.6
ShortStack
Mobile optimization
Campaigner
7.8
ShortStack
Email deliverability reporting
Campaigner
8.2
ShortStack
List management
Campaigner
9.5
ShortStack
Triggered drip sequences
Campaigner
9.5
ShortStack

Reporting & Analytics

Campaigner
6.3
ShortStack
Dashboards
Campaigner
5.0
ShortStack
Standard reports
Campaigner
8.5
ShortStack
Custom reports
Campaigner
5.4
ShortStack

Pros

Campaigner

  • Number 1, is it's ease of use. We have not run into any problems where someone finds Campaigner difficult to use and this comes in handy every day. The more people that know how to use it the better because it reduces stress/buildup on others.
  • We love the reporting system here. We use the clicks and opens to follow up with people all the time so to have all that detailed information is very beneficial.
  • Customization is great. You can really make all your emails look exactly like they're pictured in your head.
Zaheer Bulsara | TrustRadius Reviewer

ShortStack

  • Flexible templates that can be modified to meet internal branding guidelines or can be used as a starting point to create completely new experiences.
  • Ability to embed any analytics tags to track conversions or retargeting tags.
  • Built with the marketer in mind, not the developer.
Kelly Saux | TrustRadius Reviewer

Cons

Campaigner

  • More ways to schedule newsletters
  • Some emails may go to spam
Mahmoud Farag | TrustRadius Reviewer

ShortStack

  • If you are not using the contest feature regularly it can get pricey
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Campaigner

Campaigner 9.0
Based on 1 answer
I can't see us not renewing unless we find something better. This is highly unlikely because there was a thorough research done for use to chose the best marketing client and it always came back to campaigner.
Zaheer Bulsara | TrustRadius Reviewer

ShortStack

No score
No answers yet
No answers on this topic

Usability

Campaigner

Campaigner 5.0
Based on 2 answers
Great features but awful tech support experiences over five years of use. Some releases broke our workflows and Campaigner could never explain why. Our initial plan provided a designed client support contact. This individual changed frequently without notice and at one point they decided our plan no longer included a designated contact. Of course this was never communicated to us until we tried to reach out to the person.If you are tech savy this system might be for you but you'll be on your own.
Anonymous | TrustRadius Reviewer

ShortStack

No score
No answers yet
No answers on this topic

Support Rating

Campaigner

Campaigner 1.1
Based on 3 answers
Everything takes a minimum of 24 hours to solve and after being with campaigner for several years we were just told for the first time we have an account rep which we never even spoke to.
Anonymous | TrustRadius Reviewer

ShortStack

No score
No answers yet
No answers on this topic

Alternatives Considered

Campaigner

MailChimp is far more customizable and User-Friendly, although Campaigner gets the job done. Campaigner could benefit from a design upgrade to bring their look into the modern realm. The drag and drop features and email customization of MailChimp, Campaigner is lacking. However, MailChimp is pricier. So you are definitely getting what you pay for.
Tim Sessions | TrustRadius Reviewer

ShortStack

Shortstack is a niche product that does sweepstakes/contests very well. It is not as feature rich as ion interactive, which can produce any type of experiences (DR landing pages, squeeze pages, content marketing pages, etc.) that one can dream up, but what it does (sweepstakes/contests), it does very well.
Kelly Saux | TrustRadius Reviewer

Return on Investment

Campaigner

  • Saves time and resources
  • Reduced overhead costs
  • Higher conversion rates
  • Email list segmentation
Mahmoud Farag | TrustRadius Reviewer

ShortStack

  • ShortStack has increased our social media following through contests
  • Shortstack has helped us increase engagement on posts
Anonymous | TrustRadius Reviewer

Pricing Details

Campaigner

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ShortStack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Campaigner
6.9
ShortStack
9.0

Likelihood to Renew

Campaigner
9.0
ShortStack

Usability

Campaigner
5.0
ShortStack

Support Rating

Campaigner
1.1
ShortStack

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