Camunda Platform vs IBM Business Automation Workflow

• Embedding a first-class process capability in your application.
• Providing a standards-based modeling capability, backed by a standards-native engine.
• Great support for developers and a developer community.
• Great set of comprehensive APIs across a number of different design points
• All of the code is available in GitHub as a great open source project with Apache licenses.
• Comprehensive documentation of code and APIs and usage.
• Innovative spin-offs like Zeebe.
• Support for micro-services orchestration.
• Support for both embedded and stand alone usage scenarios.
• The company is innovative and focused on this space.

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• System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
• System ensures that we have consistent data across all systems.
• Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day

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• GUI lacks shortcuts
• GUI is not intuitive and hard to use. More involved technical capabilities are hidden in the menus which make navigation and setup difficult.
• Documentation is not fully fleshed out and examples are bare. The target audience is technically adept software developers, with expected experience and knowledge of javascript and java.
• Community exists but is relatively small and highly technical. Support is not easily accessible unless the costly paid version is opted for.
• Programming languages used are confusing as it merges java and javascript in certain scripts.
• Debugging is difficult as there is no error/typo checking or console in the designer when using scripts. It does not have the capabilities of more fully featured IDEs, but is a simple text entry for scripts.

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• The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
• We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
• In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.

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• Freeware makes testing and utilizing Camunda a cost-effective solution
• High level of difficulty in implementation may require a lot more time and effort than normally expected. (2-3x more effort than other paid and fully featured solutions)

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• It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
• Boosted employee morale because it gives them all the information to work the case/task in a single location.
• Identifies bottlenecks and improves the turnover.

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