CANIAS ERP vs. IBM Sterling Order Management

CANIAS ERP is absolutely terrible. Their customer service is the worst I have seen of any service provider. Truly i am shocked that they are still open. It makes sense why they shut down in the UAE. The software itself is extremely outdated. It really seems as if I am running a software from 2005.

It's perfect for medium to large retailers

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• Centralizing data.
• Instantaneously updated data.
• Ad hoc reporting.

• RCP Based deployment
• Wider variety of sourcing configuration
• Product Documentation
• COM Features need to better so that Customer case handling is facilitated

The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.

Very difficult to understand.

Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking

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• Optimal inventory management resulted in more orders per minute and good ROI and customer experience

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info