Canvas vs. SalesHood

It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]

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[SalesHood] has been helpful during virtual onboarding when the team is not able to get together for in-person trainings. And the ability to test retention is helpful for the user and for management as well. However, it is one of those platforms that takes time out of what a rep does best, which is sell, so it may not be the most well received.

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• Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options.
• Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments.
• Allowing teachers to create community with each other and collaborate in each-other's space.
• Discussion platforms within classrooms for students to communicate with each-other and with their teachers.
• Easy messaging portal within each virtual classroom.

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• Sales-centric: the platform is literally built for salespeople and with salespeople in mind
• Collaborative Customer Success: the SalesHood team is SO responsive and always willing to collaborate and brainstorm ideas
• Easy to Use: They have a fantastic onboarding program to get new admins started and the platform is easy to use.

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• Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
• Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
• They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.

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• Finding a specific training path that I'm looking for can be difficult via browsing. Best way is to use the search bar.
• I wish there was a way to provide peer feedback. It might be a setting that our team just doesn't use, but it would be nice to see questions that peers have, or places they're struggling and to be able to comment or reach out directly to help.

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The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.

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IT has been useful and better than some of the other tools we have used.

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The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software

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I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas

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Our CSM at SalesHood is always responsive to us, we see the support team respond to our queries quickly, and even the CEO Elay Cohen is entirely plugged in. If an in-app NPS score is rendered that looks to be unfavorable, they reach out to understand why and to see if they can help turn the experience around if it's education or enhancement that's needed. It's a great team there to support you.

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The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user

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The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.

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Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January

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Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.

I chose SalesHood because I knew the team is amazing based on my past relationship with them, and because I knew the features met the needs my organization had. They may not have had all the frills that other vendors have, but we didn't need frills. We needed functionality and flexibility.

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• Canvas has helped us provide a more robust online component to our courses.
• Canvas has helped us better adapt to a rapidly changing educational landscape.
• Canvas has reduced the time that we have to spend training faculty on how to use our learning management system.

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• Provides proof to executive management and shareholders - the value that training and enablement brings to the organization
• Ability to quickly create trainings and roll them out to the target audience with deadlines
• Tracking also provides the ability of the enablement team to identify gaps and adjust accordingly

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