Item: SalesHood
Rating: 8
Author: Ken Shin

Overall Satisfaction with SalesHood

Use Cases and Deployment Scope

SalesHood is used by our GTM team to deliver on-demand training modules that each of us is able to view on our own time and complete per instructions from the Sales Enablement team. It has always been used as an onboarding platform during virtual onboarding. It has been quite handy and intuitive.

Pros and Cons

Pros

Track details on completion of courses
Managed completed vs incomplete work
Centralized location of all courses delivered by Sales Enablement.

Cons

Adding courses into SalesHood is not as intuitive as other platforms
Showing too many thumbnails can be kind of confusing to the user
Reporting section looks outdated.

Most Important Features

Reporting
Ability to sort modules that needs to be completed by date
Uploading work to be done

Return on Investment

Increase sales productivity
Increase rep retention
Demonstrate that leadership team listens to feedback from the reps

Key Insights

Do you think SalesHood delivers good value for the price?

Not sure

Are you happy with SalesHood's feature set?

Yes

Did SalesHood live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SalesHood go as expected?

I wasn't involved with the implementation phase

Would you buy SalesHood again?

Yes

Other Software Used

DocuSign, Looker, Lattice

Likelihood to Recommend

[SalesHood] has been helpful during virtual onboarding when the team is not able to get together for in-person trainings. And the ability to test retention is helpful for the user and for management as well. However, it is one of those platforms that takes time out of what a rep does best, which is sell, so it may not be the most well received.

Using SalesHood

Users and Roles

250 - Sales and Customer Success

Support Headcount Required

3 - Sales Enablement Folks who need to upload content for the sales team to consume on demand. They use it as a way to communicate new ships to the team without having to take the entire team off the floor during crucial selling hours by letting us watch it on demand and then quiz us at the end of the content to ensure content retention.

Business Processes Supported

Product Training
[Onboarding]
Post Onboarding Training

Innovative Uses

Centralized repository for all relevant sales content

Future Planned Uses

Replace live in-person training
Tracking viewership and completion

Likelihood to Renew

IT has been useful and better than some of the other tools we have used.

Comments

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SalesHood has allowed me to learn in my own time, at my own pace!