TrustRadius

Capterra

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capterra
Score 7.7 out of 10
N/A
Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.N/A
Pricing
Capterra
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Capterra
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Capterra
Considered Both Products
Capterra
Verified User
Employee
Chose Capterra
Capterra works best for reviews and user based comparisons.
Verified User
Professional
Chose Capterra
It stacks up as the main review service, but the truth is you need to be on all the software review sites so that you can be across them all the reach all your buyers. Overall its a great tool, would recommend.
Verified User
Analyst
Chose Capterra
Capterra is well known, more traditional, and more focused on the software segment (different from trust pilot), and the descriptions are well summarized and optimized for those who are reading/searching. It is the primary choice by people looking for that purpose, and so it …
Verified User
Account Manager
Chose Capterra
I would say they are neck and neck very similar. Both have the same great features, and verified users, and both are free to use. When you look for honest software reviews in any search engine, both companies are the first names to appear. That way you can compare reviews on …
Amy Highland | TrustRadius Reviewer
Amy Highland
Brand and UX+UI Designer
Chose Capterra
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing …
Verified User
Employee
Chose Capterra
I only know Capterra and TrustRadius but it certainly works similar to TrustRadius. Quora works more like a posting site where you can get information, but Capterra organizes it better while Quora is really hard to identify the pros and cons sometimes.

In my opinion Capterra and …
Best Alternatives
Capterra
Small Businesses
SourceForge
SourceForge
Score 9.7 out of 10
Medium-sized Companies
SourceForge
SourceForge
Score 9.7 out of 10
Enterprises

No answers on this topic

All AlternativesView all alternatives
User Ratings
Capterra
Likelihood to Recommend
8.5
(8 ratings)
Usability
9.8
(3 ratings)
User Testimonials
Capterra
Likelihood to Recommend
Capterra
Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.
Verified User
Anonymous
Read full review
Pros
Capterra
  • Reviews
  • Great SEO and online presence
  • Highly respected place for reviews
  • Great product review and methodology
  • Very usable site
  • Great listing feature
  • Great PPC feature if needed
Verified User
Anonymous
Read full review
Cons
Capterra
  • It's not so clear when product reviews are being sponsored
  • You can offer more sorting options like by price or number of reviews
  • Sometimes I wonder if reviews are sponsored by the organization. If that's the case perhaps make it more clear. People would like to know if the review is potentially biased.
Verified User
Anonymous
Read full review
Usability
Capterra
Its a simple and easy to use tool, you can get set-up and your product published very quickly - its also copies this information to its other review sites. If you have a SaaS product, it should be on your list to sort your Capterra listing out.
Verified User
Anonymous
Read full review
Alternatives Considered
Capterra
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
Amy Highland | TrustRadius Reviewer
Amy Highland
Brand and UX+UI Designer
Read full review
Return on Investment
Capterra
  • Capterra has saved me money by helping me choose products that don't allow you to try before you buy.
  • I love the honest customer reviews from verified users.
  • It's free!
Verified User
Anonymous
Read full review
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