Overall Satisfaction with Capterra
We often need to make decisions on softwares as our company develops and grows. Capterra helps us ensure that we can quickly rule out softwares which may not be of the standard or flexibility we need, saving us time and money in testing, demoing etc.. Currently, we assess different products against one another using Capterra.
- comparison
- reviews
- information
- financial
- UI - how it displays different information
- Ability to save and review tools could be better
- Ability to add different tags or stages to deciding on a software or tool
- 'You might also like'
- Pricing information
- Features information
- The reviews by existing and previous customers
- Has saved us time in assessing information
- Has saved us money in trialling and demoing
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
Do you think Capterra delivers good value for the price?
Yes
Are you happy with Capterra's feature set?
Yes
Did Capterra live up to sales and marketing promises?
Yes
Did implementation of Capterra go as expected?
Yes
Would you buy Capterra again?
Yes