Great SaaS product review site - Great features and functionality A
June 10, 2025
Great SaaS product review site - Great features and functionality A
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Capterra
We use Capterra as the place to get customers to provide reviews of our product, mainly because Capterra and its affiliated sites is one of the main websites for product reviews. Like all business we need third-party and social proof of how go our product is that has not been directly written by us but by users. Overall it is a great option for this as it get a lot of website traffic.
Pros
- Reviews
- Great SEO and online presence
- Highly respected place for reviews
- Great product review and methodology
- Very usable site
- Great listing feature
- Great PPC feature if needed
Cons
- Its PPC services could be far more advanced and have far more options for targeting businesses
- Would be great if we could provide more product videos and media etc
- Listing feature could ne more advanced
- Provide better metrics
- Provide better insights data
- Website traffic to our site
- App Sign-Ups / ROI
- Third-party reviews
- Great external source of information on our product
- Acquire new customers
- Product positioning
- TrustRadius for Buyers, TrustRadius for Vendors, Buyer Discovery by Gartner Digital Markets, GetApp, Software Advice, HubSpot Marketing Hub, Rippling, SourceForge and G2 for Buyers
It stacks up as the main review service, but the truth is you need to be on all the software review sites so that you can be across them all the reach all your buyers. Overall its a great tool, would recommend.
Do you think Capterra delivers good value for the price?
Yes
Are you happy with Capterra's feature set?
Yes
Did Capterra live up to sales and marketing promises?
Yes
Did implementation of Capterra go as expected?
Yes
Would you buy Capterra again?
Yes
Comments
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