The Go-To for Honest reviews
July 25, 2022

The Go-To for Honest reviews

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Capterra

When choosing new software to use for our organization I, like most other people, like to read reviews first. I check a few places, first to make sure they are legit, and then read customer reviews. That is where Capterra comes into play. I can always get feedback and honest thoughts from Capterra. A plus is that it is free to use.
  • They list the cost of the product in the review, and that is something we all want to know up front.
  • You can find comparisons. Maybe the product you want is out of your price range, well they show you the next best thing.
  • Some products also highlight a list of features.
  • I don't have any negatives. When you first sign up, there was a quiz to help you find the products you are looking for.
  • Another positive, not at all negative, is that you can earn rewards for reviews.
  • Only negative, they need a mobile friendly app.
  • Honest reviews
  • Cost-related information
  • Product specifications and features
  • Capterra has saved me money by helping me choose products that don't allow you to try before you buy.
  • I love the honest customer reviews from verified users.
  • It's free!
I would say they are neck and neck very similar. Both have the same great features, and verified users, and both are free to use. When you look for honest software reviews in any search engine, both companies are the first names to appear. That way you can compare reviews on both sites.

Do you think Capterra delivers good value for the price?


Are you happy with Capterra's feature set?


Did Capterra live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Capterra go as expected?


Would you buy Capterra again?


Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.