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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Comodo Firewall

    Score7.3 out of 10
    N/AComodo Cybersecurity headquartered in New Jersey offers the Comodo Firewall to deliver security controls to moderate size businesses.

    $29.99

    per year per user

    Pricing
    Carbonite by OpenTextComodo Firewall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextComodo Firewall
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextComodo Firewall
    Considered Both Products
    OpenText
    No answer on this topic
    Comodo
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Carbonite by OpenTextComodo Firewall
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Comodo Firewall
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    Comodo Firewall
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Comodo Firewall
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Comodo Firewall
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Firewall
    Comparison of Firewall features of Carbonite by OpenText and Comodo Firewall
    Feature
    Carbonite by OpenText
    -
    Ratings
    Comodo Firewall
    7.0
    1 Ratings
    20% below category average
    Identification Technologies00 Ratings7.01 Ratings
    Visualization Tools00 Ratings6.01 Ratings
    Content Inspection00 Ratings7.01 Ratings
    Policy-based Controls00 Ratings10.01 Ratings
    Firewall Management Console00 Ratings6.01 Ratings
    Reporting and Logging00 Ratings5.01 Ratings
    Proxy Server00 Ratings8.01 Ratings
    Best Alternatives
    Carbonite by OpenTextComodo Firewall
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    SonicWall NSA Series
    Score8.3 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextComodo Firewall
    Likelihood to Recommend
    8.9
    (49 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite by OpenTextComodo Firewall
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Comodo
    In an enterprise, where there is a threshold of many new users with whom there is a need to share the internet, Comodo Firewall can really ease the burden. Security of network and infrastructure increases with less cost compared to other alternatives. Allows advanced users to create advanced scenarios and deal with them.
    Incentivized
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    Comodo
    • Beginner friendly UI
    • Extensibility for pro users
    • Very low on system resources
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Comodo
    • Provide package for Linux systems as well.
    • Pricing is still not friendly for casual users.
    • Allow API integration with web application.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Comodo
    No answers on this topic
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Comodo
    No answers on this topic
    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Comodo
    No answers on this topic
    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Comodo
    No answers on this topic
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Comodo
    Although AWS WAF is really nice and convenient, it only runs on a web application level, no doubt it has no match in that particular segment, and it is prone to vendor locking. Comodo on the other hand provides better service on the system and network level. if you have to choose a better UI, Comodo is the best solution
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    Comodo
    • For enterprise level company, it has really great ROI.
    • Not perfect fit for individual use or for small company.
    • We streamlined the process of managing network security.
    Incentivized
    Read full review
    ScreenShots