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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Huawei OceanStor

    Score8.9 out of 10
    N/AHuawei offers OceanStor Dorado, an all-flash storage system boasting a wide range of applications and versatility to meet the needs SMBs, larger enterprises, or vertical industry applications.N/A
    Pricing
    Carbonite by OpenTextHuawei OceanStor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextHuawei OceanStor
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextHuawei OceanStor
    Considered Both Products
    OpenText
    No answer on this topic
    Huawei Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Carbonite by OpenTextHuawei OceanStor
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Huawei OceanStor
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    Huawei OceanStor
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Huawei OceanStor
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Huawei OceanStor
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Enterprise Flash Array Storage
    Comparison of Enterprise Flash Array Storage features of Carbonite by OpenText and Huawei OceanStor
    Feature
    Carbonite by OpenText
    -
    Ratings
    Huawei OceanStor
    9.0
    3 Ratings
    1% above category average
    Flash Array Performance00 Ratings9.03 Ratings
    Flash Array Integration00 Ratings9.03 Ratings
    Data Compression00 Ratings9.03 Ratings
    Non-Intrusive Upgrades00 Ratings9.03 Ratings
    Simplicity00 Ratings9.03 Ratings
    Power Savings00 Ratings9.03 Ratings
    Best Alternatives
    Carbonite by OpenTextHuawei OceanStor
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Dell Compellent (discontinued)
    Score8 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Everpure FlashArray
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextHuawei OceanStor
    Likelihood to Recommend
    8.9
    (49 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite by OpenTextHuawei OceanStor
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Huawei Technologies
    We connect the Huawei OceanStor SAN device directly to the Huawei Fushion Servers, without using the SAN Switch, with 16 HBA cards in MESH topology. Each of the two controllers has four 16 HBA inputs under the name of SMART IO. In addition, there are two 8 GB extension ports. VMware virtual machines are running on hosts. Our ERP applications, critical DBs, and business applications are running in these. Again, we use another SAN under a different cluster in the disaster recovery section.
    Incentivized
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    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    Huawei Technologies
    • The Huawei OceanStor Dorado All Flash NVMe storage array provides maximum performance.
    • The OceanStor Dorado is ideally suited for use with databases, Virtual Desktop Infrastructure (VDI), Virtual Machines, and file server environments.
    • The capital and maintenance costs were very competitive for a similar storage system at other storage vendors.
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Huawei Technologies
    • Support desk to be available.
    • Implementation to new people is not that easy.
    • Setting of the advance features on Huawei OceanStor may not be easy to all users.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Huawei Technologies
    No answers on this topic
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Huawei Technologies
    No answers on this topic
    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Huawei Technologies
    When purchasing support for your Huawei OceanStor system, there are two support options offered by Huawei (i.e. Hi-Care and Co-Care). Huawei Hi-Care service is when Huawei responds to your technical requests for remote troubleshooting and advance hardware replacement in the shortest possible time. Hi-Care provides onsite technical support to help you maintain a more efficient and stable network environment and improve network productivity. Whereas, Huawei Co-Care service is a collaborative solution delivered by Huawei certified partners. Depending on the capability of your Huawei support partners, I would recommend Hi-Care for mission-critical environments since this ensures Huawei takes responsibility for meeting the support SLAs. If you have very capable Huawei support partners, then Co-care could be a more cost-effective support option.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Huawei Technologies
    No answers on this topic
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Huawei Technologies
    All Flash NVMe SSD technology is currently at the top of this business. Its disk structure is hundreds of times faster than traditional mechanical SAS systems, but also compared to today's SSD systems! It has a much more affordable price than the devices of the same class. In addition to these, we had a lot of hesitation when we decided to give up the competitor brand and buy a product that works reliably and smoothly, but we researched and learned very well. We made the right choice.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    Huawei Technologies
    • Searching of information is effective and faster.
    • Different data type storage.
    • Analytics provided are valuable.
    • Reporting is easy.
    Incentivized
    Read full review
    ScreenShots