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Carbonite by OpenText vs. Veeam Backup for Google Cloud Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Veeam Backup for Google Cloud Platform

    Score10 out of 10
    N/AVeeam Backup for Google Cloud Platform automates Google-native snapshots to securely protect VMs across projects and regions with ultra-low RPOs and RTOs, and store backups in Google Object Storage to enhance data protection (because snapshots alone are never enough). The vendor states this ensures lower costs for long-term retention.N/A
    Pricing
    Carbonite by OpenTextVeeam Backup for Google Cloud Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextVeeam Backup for Google Cloud Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextVeeam Backup for Google Cloud Platform
    Considered Both Products
    OpenText
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Carbonite by OpenTextVeeam Backup for Google Cloud Platform
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Veeam Backup for Google Cloud Platform
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    Veeam Backup for Google Cloud Platform
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Veeam Backup for Google Cloud Platform
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Veeam Backup for Google Cloud Platform
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite by OpenTextVeeam Backup for Google Cloud Platform
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextVeeam Backup for Google Cloud Platform
    Likelihood to Recommend
    8.9
    (49 ratings)
    7.8
    (3 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite by OpenTextVeeam Backup for Google Cloud Platform
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Veeam Software
    Until now, it was not possible to back up the server and respond to emergencies, but with the introduction of this software, it is possible to go back. By supporting One Stop for various virtual OS environments, ease of use is greatly improved. Contributes to reduced TCO and high ROI by reducing management man-hours.
    Incentivized
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    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    Veeam Software
    • unified monitoring across the cloud and on premise
    • encryption to maintain integrity of data and vms
    • Provides powerful encryption to secure data at all levels of the process.
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Veeam Software
    • User interface
    • Data management
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    Veeam Software
    No answers on this topic
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Veeam Software
    No answers on this topic
    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Veeam Software
    No answers on this topic
    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Veeam Software
    No answers on this topic
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Veeam Software
    First and foremost, this solution fits better into the budget than either of the solutions above. Additionally, I think it suits the market I was in better than the other software that play better in a strictly SMB or Enterprise space. Overall, I think this is a niche product that fits well. It's a flexible product and one that can accomplish and provide value for you in whatever capacity you need at the moment.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    Veeam Software
    • It is now possible to easily switch back when a problem occurs due to server backup acquisition and generation management.
    • The acquisition time has been shortened and the job is now completed overnight.
    • Also, it is amazing that "This high-performance backup solution is free!" is open to the public, like Community Edition.
    Incentivized
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    ScreenShots