CardConnect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CardConnect
Score 3.0 out of 10
N/A
CardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).N/A
Pricing
CardConnect
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
CardConnect
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CardConnect
Considered Both Products
CardConnect
Chose CardConnect
Rosy salon software made me choose CardConnect. They are no longer affiliated for many reasons.
Chose CardConnect
We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms.
Top Pros
Top Cons
Best Alternatives
CardConnect
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Enterprises

No answers on this topic

All AlternativesView all alternatives
User Ratings
CardConnect
Likelihood to Recommend
3.0
(4 ratings)
Support Rating
2.0
(2 ratings)
User Testimonials
CardConnect
Likelihood to Recommend
Fiserv
CardConnect is a good option for payment capture, but getting less experienced stores up and running takes significant effort compared to other processors we use. This seems to be due to poor communication since there isn't a dedicated rep familiar with the use case like we have with other processors.
Read full review
Pros
Fiserv
  • Monitoring payments.
  • For payment, there is an online user interface.
  • Creating pre-made personalized billing bundles.
Read full review
Cons
Fiserv
  • customer service
  • stealing money
  • unclear contract/forever changing contract terms
Read full review
Support Rating
Fiserv
CardConnect does not solve problems or have managers or supervisors that exist do so. Voicemail box of the appointed representative remains full when you need to reach them. Representative will fail to read email if "lengthy". When you call for customer service you are skirted around from department to department, and specific questions are not answered.
Read full review
Alternatives Considered
Fiserv
We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms.
Read full review
Return on Investment
Fiserv
  • It has been easy to configure.
  • it has boosted our sales at the client interest.
Read full review
ScreenShots