TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cart.com

    Score8.9 out of 10
    N/ACart.com is an e-commerce-as-a-service platform designed to help brands accelerate online growth. Cart.com offers a comprehensive and growing set of integrated ecommerce solutions—including online store software, digital marketing services, fulfillment, financial services, and customer service capabilities—so brands of any size can work with a single partner to access the same capabilities as the world’s largest ecommerce companies.N/A

    Stripe Payments

    Score9 out of 10
    N/AStripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…

    $0.02

    per charge

    Pricing
    Cart.comStripe Payments
    Editions & Modules
    No answers on this topic
    Sigma
    $0.02
    per charge
    Radar
    $0.05
    per screened transaction
    Issuing
    $0.10
    per virtual card
    Terminal
    2.7% + 0.05
    per successful charge
    Integrated
    2.9% + 0.30
    per successful charge
    Atlass
    $500
    one-time fee
    Premium Support
    1,800
    per month
    Customized
    Contact sales team
    Offerings
    Pricing Offerings
    Cart.comStripe Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    Cart.comStripe Payments
    Considered Both Products
    Cart.com
    No answer on this topic
    Stripe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    50 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    48 Answers
    Features
    Cart.comStripe Payments
    Online Storefront
    Comparison of Online Storefront features of Cart.com and Stripe Payments
    Feature
    Cart.com
    8.9
    1 Ratings
    13% above category average
    Stripe Payments
    -
    Ratings
    Product catalog & listings9.01 Ratings00 Ratings
    Product management9.01 Ratings00 Ratings
    Bulk product upload7.01 Ratings00 Ratings
    Branding10.01 Ratings00 Ratings
    Mobile storefront10.01 Ratings00 Ratings
    Product variations10.01 Ratings00 Ratings
    Website integration7.01 Ratings00 Ratings
    Visual customization10.01 Ratings00 Ratings
    CMS8.01 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Cart.com and Stripe Payments
    Feature
    Cart.com
    7.0
    1 Ratings
    9% below category average
    Stripe Payments
    -
    Ratings
    Abandoned cart recovery6.01 Ratings00 Ratings
    Checkout user experience8.01 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Cart.com and Stripe Payments
    Feature
    Cart.com
    10.0
    1 Ratings
    18% above category average
    Stripe Payments
    -
    Ratings
    eCommerce security10.01 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Cart.com and Stripe Payments
    Feature
    Cart.com
    10.0
    1 Ratings
    26% above category average
    Stripe Payments
    -
    Ratings
    Promotions & discounts10.01 Ratings00 Ratings
    Personalized recommendations10.01 Ratings00 Ratings
    SEO10.01 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Cart.com and Stripe Payments
    Feature
    Cart.com
    9.6
    1 Ratings
    18% above category average
    Stripe Payments
    -
    Ratings
    Multi-site management10.01 Ratings00 Ratings
    Order processing10.01 Ratings00 Ratings
    Inventory management9.01 Ratings00 Ratings
    Shipping9.01 Ratings00 Ratings
    Custom functionality10.01 Ratings00 Ratings
    Payment Gateways
    Comparison of Payment Gateways features of Cart.com and Stripe Payments
    Feature
    Cart.com
    -
    Ratings
    Stripe Payments
    7.6
    8 Ratings
    3% above category average
    Fraud Detection00 Ratings7.28 Ratings
    API or SDK00 Ratings8.68 Ratings
    Recurring Payment Support00 Ratings6.68 Ratings
    Billing and Invoicing Support00 Ratings8.68 Ratings
    Global Support00 Ratings8.07 Ratings
    Payment Form Acceptance00 Ratings6.67 Ratings
    Best Alternatives
    Cart.comStripe Payments
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cart.comStripe Payments
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.9
    (85 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.5
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cart.comStripe Payments
    Likelihood to Recommend
    Cart.com
    The Multi-Store eCommerce platform is by far the strongest feature. Anyone who has a direct to consumer business and a business-to-business side should use cart.com. Also, if you plan to grow to a 7 figure business, it is best to start and stay with cart.com because Shopify will get ridiculously expensive as you grow.
    Incentivized
    Read full review
    Stripe
    We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
    Incentivized
    Read full review
    Pros
    Cart.com
    • Multi store eCommerce platform is the best part about Cart.com.
    • Pricing is a super high value and rewards you as you grow.
    • Free templates are attractive.
    • The Rule Engine feature is very powerful and we use it a lot.
    Incentivized
    Read full review
    Stripe
    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Incentivized
    Read full review
    Cons
    Cart.com
    • The integrations are good, but not great. Shopify is really good at integrations.
    • Tech support is fairly slow and it can take several days to a week to get a simple question answered.
    • Stronger reporting. It hasn't changed in the last 4 years.
    Incentivized
    Read full review
    Stripe
    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Cart.com
    No answers on this topic
    Stripe
    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
    Incentivized
    Read full review
    Usability
    Cart.com
    No answers on this topic
    Stripe
    Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
    Incentivized
    Read full review
    Support Rating
    Cart.com
    No answers on this topic
    Stripe
    Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
    Incentivized
    Read full review
    Implementation Rating
    Cart.com
    No answers on this topic
    Stripe
    It took less than an hour to have everything setup and running
    Incentivized
    Read full review
    Alternatives Considered
    Cart.com
    None of them did Multi Store platforms.
    Incentivized
    Read full review
    Stripe
    Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
    Incentivized
    Read full review
    Return on Investment
    Cart.com
    • The pricing model is a great value adding to our bottom line.
    • Our inventory management is accurate and easy with the multi-store pulling into the same dashboard.
    Incentivized
    Read full review
    Stripe
    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
    Incentivized
    Read full review
    ScreenShots