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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cartoon Animator

    Score9.8 out of 10
    N/ACartoon Animator 4 (formerly CrazyTalk Animator) is a 2D animation tool designed to allow users to create professional animations easily. Users can apply motion effects to static images, turn videos of human faces into animated avatars, etc.N/A

    Sprinklr Service

    Score7.9 out of 10
    N/ASprinklr Service is a Contact Center platform for managing customer interactions across more than 30 voice, social, and digital channels. It centralizes conversation history and customer context as interactions move among email, chat, voice, and social channels. The platform includes embedded AI for intent classification, routing, agent assistance, quality review, and self-service automation. Sprinklr Service also supports Conversational AI, Social Media Customer Service,…N/A
    Pricing
    Cartoon AnimatorSprinklr Service
    Editions & Modules
    No answers on this topic
    Sprinklr Service
    Custom, quote-based pricing
    per year
    Offerings
    Pricing Offerings
    Cartoon AnimatorSprinklr Service
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cartoon AnimatorSprinklr Service
    Considered Both Products
    Reallusion
    No answer on this topic
    Sprinklr
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Cartoon AnimatorSprinklr Service
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    Score8 out of 10
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    Score8.8 out of 10
    Medium-sized Companies
    Adobe Illustrator
    Score9.4 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    Adobe PhotoShop
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cartoon AnimatorSprinklr Service
    Likelihood to Recommend
    9.1
    (1 ratings)
    9.0
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Cartoon AnimatorSprinklr Service
    Likelihood to Recommend
    Reallusion
    This is a difficult question to answer. This software can be used for a hobbyist or professionals alike. On one hand, you can make fun, simple animations for things like YouTube or Facebook. However, on the other hand, you can use this tool for professional looking animations that can be used in marketing, presentations, etc. I am someone who uses the program for both - as a hobbyist and also professionally. The first time I took it upon myself to make an animation for something job-related, it impressed my colleagues so much that they bought the company their own copy of the software and encouraged me to make more. There have been numerous times where I have used the program to entice new clients. I would even take it a step further by using a potential client's logo or CEO as a character in the animation. In 2015, CrazyTalk Animator (CTA) has even helped me land a new job. I had been laid off and was out of work for a few months. I saw a job opening I was interested but had learned that the position had literally hundreds of potential applicants. Basically, I created a video using CTA of me performing the job as if I already had been offered it. I even included the company logo. In the video, I made an animation explaining why it was a good idea to hire the company. Once I finished the video I included it along with my resume. To make a long story short, I got the job.
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    Sprinklr
    Sprinklr Service has always been well-suited for all of the work we do. As it's all social media content, and most require responses or escalations, Sprinklr Service covers all of that. The only time I think we wouldn't need it is if we were working with a much smaller client who didn't need us to have eyes on so many platforms at once.
    Incentivized
    Read full review
    Pros
    Reallusion
    • The main pro of the entire program is that it makes animation incredibly simple. You are not required to even know how to draw. Once you grasp the gist of the software it is extremely simple to use.
    • Another great aspect of CTA is the online community. There are a vast amount of online tutorials and an online forum for anyone who has questions. They even provide a content store in which users can sell their own content to other users.
    • A recent update has allowed Photoshop integration. This allows even more customization of aspects of the animation you are working with.
    • A characters mouth movements are automatically synced with voiceover audio. I felt this gave me one less thing to animate and has saved me time on more than one occasion.
    Read full review
    Sprinklr
    • Automated routing to appropriate teams
    • Automated notifications for certain types of content or posts from certain users
    • The reporting options are fantastic.
    • We've integrated a chatbot seamlessly with Sprinklr modern care so our team members can pick up a conversation if our bot isn't able to provide an answer.
    Incentivized
    Read full review
    Cons
    Reallusion
    • Other products made by this company (Namely their 3D animation software) have a character creator. I would love to see something like this with CTA.
    • I would like to see a bigger integration with social media. Having the ability to live broadcast a CTA character in real-time (like mo-cap) would be amazing. If this were a possibility you could live stream a video chat or Facebook live portrayed as your CTA character.
    • Allow more in-depth settings for exporting media.
    Read full review
    Sprinklr
    • I find it difficult to dive into analytics for each social post. The reporting tool gives me an overview of the channels but I would love to look at a breakdown of each post performance.
    • You currently can't add closed caption subtitles to videos uploaded through Sprinklr so this results in having to revert to the native platform.
    • I would love to be able to set up a newsfeed that includes posts from a number of our partner accounts, so I can keep up to date with what they're posting.
    Incentivized
    Read full review
    Likelihood to Renew
    Reallusion
    No answers on this topic
    Sprinklr
    The biggest reason we renewed, and kept up with Sprinklr Modern Care is because it is an active community and there is customer buy-in already. They continue to update and improve the product, but more importantly, the customers are using it. It's easy to switch products when it's not an active component in your daily structure, but switching and migrating the data or providing alternatives becomes difficult when customers have grown accustomed to a specific experience. As long as they continue to improve the available features and the community stays active, renewed use will continue.
    Incentivized
    Read full review
    Usability
    Reallusion
    No answers on this topic
    Sprinklr
    I've spent year designing products so I'm a tough judge when it comes to other solutions. It's clear that Sprinklr Modern Care was designed for the average online consumer with a very user friendly interface. They have made improvements to the admin tools to make that area of the product easier to use as well.
    Read full review
    Reliability and Availability
    Reallusion
    No answers on this topic
    Sprinklr
    No issues with system availability. They manage updates in off-peak hours and I usually don't notice the changes until I log into the system the next day.
    Read full review
    Performance
    Reallusion
    No answers on this topic
    Sprinklr
    Performance is great and is not negatively effecting our processes. We have to make sure it doesn't effect out load times. Not currently seeing any issues with widgets affecting page load times.
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    Support Rating
    Reallusion
    No answers on this topic
    Sprinklr
    I know the Sprinklr conference calls have been helpful, but sometimes submitting a ticket can be a little daunting. In the past, we've included information in screenshots that are then asked for by a member of the support staff. The turnaround time has been between 3 days, which isn't horrible.
    Incentivized
    Read full review
    In-Person Training
    Reallusion
    No answers on this topic
    Sprinklr
    Our customer support team went through in-person training. I am not unable to rate.
    Read full review
    Implementation Rating
    Reallusion
    No answers on this topic
    Sprinklr
    Basic setup took me less than 30 minutes. This includes initial configuration, putting in the initial content, and getting the look-and-feel customized. The domain routing took the normal lag time any other website or blogging service. The really important thing was to get the user accounts setup and begin seeding the system with content before a public launch.
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    Alternatives Considered
    Reallusion
    CTA was a program that got me interested in 2D animation. After about a year of using the software, I began looking for other similar products. I had come across a program called Toon Boom. This was another 2D software somewhat similar to CTA. Toon Boom is a fantastic program however the price was higher than CTA. Aside from that, learning how to use Toon Boom had a much higher learning curve. Eventually, I purchased Toon Boom and learned the program. It is definitely a powerful 2D animation platform however I always seemed to bring myself back to CTA. I felt CTA was much more simple to use. It was also easy enough for other people to contribute to my animation projects. Having to reteach my coworkers another program was not going to work for us. Not being solely responsible for animations is a huge relief.
    Read full review
    Sprinklr
    First, we had a social studio which was good in terms of functionalities but slow. After that, we had the chance to use Talkwalker & social bakers which were good tools yet not enough compares to Sprinklr
    Incentivized
    Read full review
    Return on Investment
    Reallusion
    • Since my company discovered that I was an animator, they are constantly wanting me to make videos. If the company were to outsource someone to create animations like the ones I am creating, they would be extremely pricey. CTA was only a one-time purchase. I have even trained several other employees of the company how to use the software. That way, if I ever exit the company they can continue to create marketing animations without me.
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    Sprinklr
    • Increased employee efficiency: Having a clear, one-stop "shop" where users can leave feedback, ask questions, and find bug fixes or workarounds has saved me (and other community managers at my company) loads of time that was once spent responding to numerous emails on an individual basis.
    • Better customer service: Since everyone in the company is alerted of what's being written on our forum, it's easy to spot a high-priority issue, delegate to the person in charge, resolve it, and respond as soon as possible.
    Incentivized
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    ScreenShots