Casengo vs. Desk.com (discontinued)
Casengo vs. Desk.com (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Casengo | N/A | Casengo's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox can be used for customer chats, emails and social media posts. | $0 | |
Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
Casengo | Desk.com (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Casengo | Desk.com (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Casengo | Desk.com (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Casengo | Desk.com (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 8.4 (14 ratings) |
Usability | - (0 ratings) | 8.3 (19 ratings) |
Availability | - (0 ratings) | 1.0 (2 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.2 (21 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
Casengo | Desk.com (discontinued) | |
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Likelihood to Recommend | Casengo No answers on this topic | Discontinued Products |
Pros | Casengo No answers on this topic | Discontinued Products |
Cons | Casengo No answers on this topic | Discontinued Products |
Likelihood to Renew | Casengo No answers on this topic | Discontinued Products |
Usability | Casengo No answers on this topic | Discontinued Products |
Reliability and Availability | Casengo No answers on this topic | Discontinued Products |
Performance | Casengo No answers on this topic | Discontinued Products |
Support Rating | Casengo No answers on this topic | Discontinued Products |
Implementation Rating | Casengo No answers on this topic | Discontinued Products |
Alternatives Considered | Casengo No answers on this topic | Discontinued Products |
Return on Investment | Casengo No answers on this topic | Discontinued Products |
ScreenShots | Casengo Screenshots | Desk.com (discontinued) Screenshots |