CCH Axcess vs. Pilot.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CCH Axcess
Score 5.6 out of 10
N/A
Wolters Kluwer offers CCH Axcess, a modular cloud-based tax preparation, compliance, and workflow management solution.N/A
Pilot
Score 8.6 out of 10
N/A
Pilot is a startup-focused accounting firm headquaertered in the US with a team of 350+ US-based employees including accountants, fractional CFOs, and tax specialists who focus on building a strong finance foundation for clients' businesses. Pilot offers Bookkeeping, CFO, tax services, and more for startups and small businesses, ranging from two founders in a garage to hundred-person teams.
$499
per month
Pricing
CCH AxcessPilot.com
Editions & Modules
No answers on this topic
Core
$499
per month
Plus
Contact us
per month billed annually
Offerings
Pricing Offerings
CCH AxcessPilot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details—Pilot Core - For pre-revenue companies that are just getting started | starting at $499/month Core includes: - Dedicated finance expert - Accrual basis bookkeeping - P&L, balance sheet and cash flow statements - World class support and advice Pilot Plus - Advanced support for revenue-generating companies | Custom pricing For businesses dealing with multiple entities, multiple locations, AR/AP, or special revenue recognition. Everything in Core, plus: - Fully customizable chart of accounts - Inventory tracking - Support for class tracking, multiple entities, and consolidated reporting - Billable expense
More Pricing Information
Best Alternatives
CCH AxcessPilot.com
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Vertex
Vertex
Score 8.5 out of 10
Vertex
Vertex
Score 8.5 out of 10
Enterprises
Vertex
Vertex
Score 8.5 out of 10
Vertex
Vertex
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CCH AxcessPilot.com
Likelihood to Recommend
1.5
(5 ratings)
8.5
(6 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CCH AxcessPilot.com
Likelihood to Recommend
Wolters Kluwer
If you have a pro that uses the software then you should be fine. If you are using the software and need any support from THEIR customer support people or dedicated rep, be prepared to be frustrated! Horrible Customer Service but it is due to Wolters Kluwer not caring and purchasing various tax products but not having the ethics to make sure they are properly trained or overwhelmed
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Pilot.com, Inc.
Pilot.com is a well-established solution that clearly works very well for early-stage startups like us that don't have a dedicated finance team/hires, and want to save as much time as possible closing books each month and filing taxes.
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Pros
Wolters Kluwer
  • Customer Service
  • Organization
  • Knowledge
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Pilot.com, Inc.
  • Quick responses to questions submitted to support
  • Integration with various banking systems and software, including HR systems and cap table system, which saves time when filing taxes
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Cons
Wolters Kluwer
  • Billing issues.
  • Customer service.
  • Deceptive information provided when placing order. Then turn around and said that’s not right.
  • Ability to listen to customers.
  • Sales rep doesn’t know what client ordered.
  • Reps who don’t care.
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Pilot.com, Inc.
  • I would say that only room for improvement would be to offer more educational opportunities that explain what the numbers mean.
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Alternatives Considered
Wolters Kluwer
Customer service is horrible for Axcess and getting bad for ATX. Wolters Kluwer has purchased these software products
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Pilot.com, Inc.
Pilot.com is reliable and trustworthy. You don't have to worry that your bookkeeper is going to retire (which has happened to us before) and that you'll need to start all over with someone new.
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