Likelihood to Recommend This is software that will be very useful for all companies since they will be able to control the entries and exits of their employees in their jobs, the hours worked, shift changes, and everything related to the performance of the staff. They will not have to worry about personnel planning because the software will do it.
Read full review I would recommend this for someone who is a freelancer with multiple clients, but would not recommend to a company who has multiple employees doing the same job every single day. It'd be easier to have them clock in on one platform, like Square, for example, which automatically can take out taxes (for W9 employees)
Read full review Pros The control of time and absences, allows us to keep all payroll, payments, and control of days worked, in order. Its interface is very intuitive and easy to master, we do not need technical service for installation or use. The activities that can be programmed automatically, such as alarms, mailings, and other activities, and facilitates daily work. Read full review Clockify records exact times on a per project basis when you click Start/Stop. User interface is very easy. It is easy to add a project on the fly, change the times I just recorded if I forgot to click Stop for example. The interface is intuitive and gives me the flexibility I need. Reporting gives me everything I need from times, hours per project, billable or not, per client and any tags I've created. This provides enough flexibility for many different use cases. Read full review Cons The no guarantee of temporary employees returning to work is a big concern and accountability is difficult Read full review Personally, I don't like the Windows app. It isn't as fast to respond to the Start/Stop button clicks so I found myself hesitating on changing screens for example. I didn't like having to think about if I should check if it is recording time or not. I use the web page and it is fast and accurate. I could see people wanting a small separate browser window to keep the Start/Stop button. It looks best in the browser in nearly a full-size screen. It could look nicer/easier to use when shrunk to a smaller browser screen size. The ease of use for me and ability to add in a detailed description for a specific time period I just worked or am working on overrides the browser screen size. It is just a personal preference. Read full review Likelihood to Renew I'm using the free version at the moment and loving it. What a great product, easy, responsive and has better up time than Yahoo Mail. :) What isn't there to like?
Read full review Usability I can use it effectively on day 1. Day 3 I added more options and back-filled my previous time tracking. I saw how to add Projects and clients and found a way that works well for me. I ran a report for the 3 days I was using it and extrapolated how it would work after 6 months. I saw benefits to being able to search anything, and run reports using several filters including user defined tags, clients, projects
Read full review Reliability and Availability I have never had an issue logging in or it not being available. I use Clockify every work day during the week, frequently starting/stopping projects. I've had past experience with other systems that suddenly aren't usable for an hour and that is something I have never experienced with Clockify. They are doing something right on their backend. Nice job, Clockify folks
Read full review Performance I already mentioned how it feels light across the wire. Pages load fast in the web browser. I have not tried the browser plug-in nor the mobile app. I give it a 9 instead of 10 as the desktop app seemed to hesitate when I clicked the start/stop of a project/task
Read full review Support Rating We were given a dedicated customer service rep that is there whenever we need them. Emails are answered within hours and the knowledge base they have has many of the answers including easy to follow how-to's. We haven't run into any issues that can't be solved in less than 24 hours.
Read full review I dealt very little with customer support because Clockify is so easy to use. That being said, the few times I did, I got fast responses and any issues that I did have were solved in a very fast manner.
Read full review Alternatives Considered Celayix is a flexible and powerful employee scheduling tool with a secure online cloud used to create and edit schedules. It is the very best automated scheduling solution that allows us to manage the workforce digitally and it is a great resource for any organization.
Read full review Harvest is very similar to Clockify. The only difference is that Harvest also has an invoicing and billing system built into it. So if you're billing your clients based off of time directly, Harvest may be a better option as far as that goes. Of course, Harvest only has minimum billing increments of 6 or 10 minutes, there is no 10-minute option so that's something where Clockify has them beat. They are both very easy to use.
Read full review Scalability Because it feels light on the wire and runs so smoothly with great up-time. I have to assume that the same is true as it scales. I'm a single user so maybe I don't see if there are any scalability issues. With the way it seems architected to run so quickly across many platforms (desktop, mobile, web, browser plug-in), I have to think that it is using recent technology that provides scalability options
Read full review Return on Investment We needed to automate much of the shift allocations and this solution did it. The solution we picked had to have integrations such as Salesforce and Celayix has that. Read full review The free plan really did everything we needed for the 6 months or so we used it. Without Clockify, we would have had to pay roughly $40+/month for a software tool. When we upgraded to the paid version, it was still only $10/month and helped us be able to have minimum billing increments which is a huge monetary increase. Read full review ScreenShots