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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.3 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A
    Pricing
    CelonisPentaho
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CelonisPentaho
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.—
    More Pricing Information
    Community Pulse
    CelonisPentaho
    Considered Both Products
    Celonis
    No answer on this topic
    Hitachi Vantara
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    184 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    129 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    184 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    88 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    141 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    CelonisPentaho
    Process Mining
    Comparison of Process Mining features of Celonis and Pentaho
    Feature
    Celonis
    8.1
    49 Ratings
    6% below category average
    Pentaho
    -
    Ratings
    Data Connection8.649 Ratings00 Ratings
    Process Discovery8.745 Ratings00 Ratings
    Visual Process Representation7.646 Ratings00 Ratings
    Process Variants8.446 Ratings00 Ratings
    Performance Metrics7.946 Ratings00 Ratings
    Process Mining Algorithms8.744 Ratings00 Ratings
    Root Cause Investigation7.344 Ratings00 Ratings
    Process Optimization8.346 Ratings00 Ratings
    What-if Analysis7.532 Ratings00 Ratings
    Process Compliance and Audit7.940 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Celonis and Pentaho
    Feature
    Celonis
    -
    Ratings
    Pentaho
    9.0
    20 Ratings
    10% above category average
    Pixel Perfect reports00 Ratings8.618 Ratings
    Customizable dashboards00 Ratings9.918 Ratings
    Report Formatting Templates00 Ratings8.718 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Celonis and Pentaho
    Feature
    Celonis
    -
    Ratings
    Pentaho
    8.7
    19 Ratings
    8% above category average
    Drill-down analysis00 Ratings7.618 Ratings
    Formatting capabilities00 Ratings8.319 Ratings
    Integration with R or other statistical packages00 Ratings9.312 Ratings
    Report sharing and collaboration00 Ratings9.717 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Celonis and Pentaho
    Feature
    Celonis
    -
    Ratings
    Pentaho
    9.7
    20 Ratings
    17% above category average
    Publish to Web00 Ratings9.618 Ratings
    Publish to PDF00 Ratings9.819 Ratings
    Report Versioning00 Ratings9.713 Ratings
    Report Delivery Scheduling00 Ratings9.917 Ratings
    Delivery to Remote Servers00 Ratings9.310 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Celonis and Pentaho
    Feature
    Celonis
    -
    Ratings
    Pentaho
    8.1
    17 Ratings
    1% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.916 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.216 Ratings
    Predictive Analytics00 Ratings8.314 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Celonis and Pentaho
    Feature
    Celonis
    -
    Ratings
    Pentaho
    9.1
    20 Ratings
    7% above category average
    Multi-User Support (named login)00 Ratings9.320 Ratings
    Role-Based Security Model00 Ratings9.619 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.918 Ratings
    Single Sign-On (SSO)00 Ratings7.610 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Celonis and Pentaho
    Feature
    Celonis
    -
    Ratings
    Pentaho
    8.3
    11 Ratings
    8% above category average
    Responsive Design for Web Access00 Ratings9.710 Ratings
    Mobile Application00 Ratings6.97 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.711 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Celonis and Pentaho
    Feature
    Celonis
    -
    Ratings
    Pentaho
    8.6
    10 Ratings
    10% above category average
    REST API00 Ratings8.310 Ratings
    Javascript API00 Ratings9.09 Ratings
    iFrames00 Ratings7.39 Ratings
    Java API00 Ratings8.79 Ratings
    Themeable User Interface (UI)00 Ratings8.910 Ratings
    Customizable Platform (Open Source)00 Ratings9.610 Ratings
    Best Alternatives
    CelonisPentaho
    Small Businesses
    No answers on this topic
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    No answers on this topic
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    No answers on this topic
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CelonisPentaho
    Likelihood to Recommend
    9.2
    (189 ratings)
    9.1
    (31 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    8.8
    (11 ratings)
    Usability
    8.1
    (6 ratings)
    9.3
    (6 ratings)
    Support Rating
    9.1
    (4 ratings)
    9.3
    (7 ratings)
    Online Training
    -
    (0 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.4
    (16 ratings)
    Data Sources
    -
    (0 ratings)
    8.6
    (16 ratings)
    User Testimonials
    CelonisPentaho
    Likelihood to Recommend
    Celonis
    Celonis is helping [...] to gain greater transparency and control over complex business processes by connecting data across systems and revealing how work is actually executed. The platform supports proactive risk identification, value‑based process improvements, and more reliable delivery across the R&D value chain. With great support from the Celonis team in Copenhagen, we are enabling R&D teams to make data‑driven decisions, optimise performance, and continuously improve how [...] delivers value to patients.
    Incentivized
    Read full review
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    Cons
    Celonis
    • Helping reduce the complexity to support adoption throughout the business - received feedback that Celonis can only be used by Celonis SMEs, as the interface looks too complex
    • Can we go faster with less? Both from the Celonis side and NN side feels like if we involved less stakeholders we could achieve more
    • To get the most from Celonis we need to get the people who are closest to the process comfortable enough so they can draw insights from themselves - Celonis are good are drawing insights, but naturally sometimes misses the business context
    Incentivized
    Read full review
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
    Read full review
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
    Read full review
    Online Training
    Celonis
    No answers on this topic
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
    Read full review
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
    Read full review
    ScreenShots