What users are saying about
7 Ratings
14 Ratings
7 Ratings
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Score 8.9 out of 100
14 Ratings
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Score 6 out of 100

Feature Set Ratings

  • Celoxis ranks higher in 1 feature set: Project Management
  • Upland PSA ranks higher in 1 feature set: Professional Services Automation

Project Management

8.3

Celoxis

83%
3.7

Upland PSA

37%
Celoxis ranks higher in 13/14 features

Task Management

9.3
93%
4 Ratings
3.0
30%
4 Ratings

Resource Management

7.7
77%
4 Ratings
3.0
30%
3 Ratings

Gantt Charts

7.7
77%
4 Ratings
8.0
80%
1 Rating

Scheduling

8.5
85%
3 Ratings
3.0
30%
2 Ratings

Workflow Automation

7.5
75%
3 Ratings
2.0
20%
3 Ratings

Team Collaboration

7.3
73%
4 Ratings
1.0
10%
3 Ratings

Support for Agile Methodology

9.0
90%
1 Rating
7.9
79%
2 Ratings

Support for Waterfall Methodology

10.0
100%
1 Rating
6.9
69%
2 Ratings

Document Management

8.0
80%
2 Ratings
2.0
20%
3 Ratings

Email integration

9.0
90%
2 Ratings
2.0
20%
3 Ratings

Mobile Access

6.0
60%
1 Rating
4.5
45%
2 Ratings

Timesheet Tracking

8.5
85%
3 Ratings
2.0
20%
5 Ratings

Change request and Case Management

9.0
90%
2 Ratings
5.2
52%
3 Ratings

Budget and Expense Management

8.0
80%
3 Ratings
1.0
10%
5 Ratings

Professional Services Automation

8.3

Celoxis

83%
10.0

Upland PSA

100%
Celoxis ranks higher in 2/4 features

Quotes/estimates

8.5
85%
3 Ratings
N/A
0 Ratings

Invoicing

7.0
70%
2 Ratings
10.0
100%
1 Rating

Project & financial reporting

7.5
75%
3 Ratings
10.0
100%
1 Rating

Integration with accounting software

10.0
100%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • Celoxis is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Celoxis

87%
4 Ratings
1.0

Upland PSA

10%
10 Ratings

Likelihood to Renew

Celoxis

N/A
0 Ratings
7.0

Upland PSA

70%
6 Ratings

Usability

Celoxis

N/A
0 Ratings
8.0

Upland PSA

80%
1 Rating

Support Rating

Celoxis

N/A
0 Ratings
9.0

Upland PSA

90%
2 Ratings

Implementation Rating

Celoxis

N/A
0 Ratings
9.0

Upland PSA

90%
2 Ratings

Likelihood to Recommend

Celoxis

Celoxis is a great option if you are looking for an affordable, easy to use, easy to integrate project manegement solution. It is very powerful for waterfall project management. I evaluated more than 15 platforms and could not find any with a close evaluation in terms of cost-benefit to Celoxis. Of course there are more powerfull tools, for 10 times the price. So far, for project management, there hasn't been a requirement I haven't been able to solve with some work.It really lacks features for Agile methodologies, even if it provides a Kanban view, so far it doesn't provide and additional agile artifacts. If an organization has already reached a very mature project management practice and needs to improve on program and portfolio management, Celoxis won't provide any useful feature. If the organization has the resources (skills and time mostly) to develop some workflows and customization, it might work but with a limit. Hopefully Celoxis addresses these features in the near future.
Anonymous | TrustRadius Reviewer

Upland PSA

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
Anonymous | TrustRadius Reviewer

Pros

Celoxis

  • Project planning
  • Time log
  • Efforts analysis vs plan
Hanan Weisman | TrustRadius Reviewer

Upland PSA

  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Christopher Kramer | TrustRadius Reviewer

Cons

Celoxis

  • Support is at times slow to respond.
  • Not new user-friendly.
  • Not able to pull in closer or zoom the interface.
Anonymous | TrustRadius Reviewer

Upland PSA

  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
Anonymous | TrustRadius Reviewer

Pricing Details

Celoxis

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$25 per user, per month

Celoxis Editions & Modules

On-premise Edition
On-Premise$4501
  1. per user, one time
SaaS Edition
SaaS$251
  1. per user, per month
Additional Pricing Details
Duration and Volume discounts (For SaaS) Volume discounts (For On-Premise) Free Support for 1st year (For On-Premise) Low TCO with multi-OS, database support (For On-Premise) Free Client-logins and "email-only" users One hour complimentary Celoxis Administrator course

Upland PSA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

Upland PSA Editions & Modules

Additional Pricing Details

Likelihood to Renew

Celoxis

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 7.0
Based on 6 answers
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
Anonymous | TrustRadius Reviewer

Usability

Celoxis

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
Anonymous | TrustRadius Reviewer

Support Rating

Celoxis

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 9.0
Based on 2 answers
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
Anonymous | TrustRadius Reviewer

Implementation Rating

Celoxis

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 9.0
Based on 2 answers
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Celoxis

I used an evalaution matrix built with input of several stakeholders in the company. In the end the matrix included 100 features (non of them was price related). The matrix was heavily focused on waterfall project management, agile related features were only 5 out of 100 features. Features were labeled as mandatory, required or optional. Products which lacked a mandatory feature (like providing technical support) were disqualified. Then a price vs features evaluation was made and only the products with the best combination were seleced to continue: Celoxis, ITM Platform and Mission Control. A final technical evaluation was made comparing the full evaluation but also the evaluation of only the 40 required features. Overall, Celoxis was the better evaluated (76% vs 65% of the second place), for the 40 required features, Celoxis got 91% against 78% of number 2. In the end we chose Celoxis even when it had higher licensing cost.
Anonymous | TrustRadius Reviewer

Upland PSA

The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
Anonymous | TrustRadius Reviewer

Return on Investment

Celoxis

  • Positive in most cases
Hanan Weisman | TrustRadius Reviewer

Upland PSA

  • Increased time tracking accuracy
  • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
  • increased awareness of project pain points and successes
Anonymous | TrustRadius Reviewer

Screenshots

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