CenterPoint Payroll vs. syncHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CenterPoint Payroll
Score 10.0 out of 10
N/A
Red Wing Software headquartered in Minnesota offers a benefits administration and payroll solution, in their software CenterPoint Payroll.N/A
syncHR
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.N/A
Pricing
CenterPoint PayrollsyncHR
Editions & Modules
No answers on this topic
syncHR v5.9
Varies
Per User per Month
Offerings
Pricing Offerings
CenterPoint PayrollsyncHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsSyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.
More Pricing Information
Features
CenterPoint PayrollsyncHR
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CenterPoint Payroll
10.0
1 Ratings
20% above category average
syncHR
9.4
1 Ratings
15% above category average
Pay calculation10.01 Ratings10.01 Ratings
Benefit plan administration10.01 Ratings9.01 Ratings
Direct deposit files10.01 Ratings10.01 Ratings
Salary revision and increment management10.01 Ratings10.01 Ratings
Reimbursement management10.01 Ratings8.01 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
9.4
1 Ratings
17% above category average
Employee demographic data00 Ratings9.01 Ratings
Employment history00 Ratings10.01 Ratings
Job profiles and administration00 Ratings9.01 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings10.01 Ratings
Organizational charting00 Ratings10.01 Ratings
Organization and location management00 Ratings10.01 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
9.0
1 Ratings
10% above category average
Approval workflow00 Ratings9.01 Ratings
Balance details00 Ratings9.01 Ratings
Annual carry-forward and encashment00 Ratings9.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
9.2
1 Ratings
12% above category average
View and generate pay and benefit information00 Ratings10.01 Ratings
Update personal information00 Ratings10.01 Ratings
View company policy documentation00 Ratings9.01 Ratings
Employee recognition00 Ratings8.01 Ratings
View job history00 Ratings9.01 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
10.0
1 Ratings
24% above category average
Tracking of all physical assets00 Ratings10.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
10.0
1 Ratings
27% above category average
Report builder00 Ratings10.01 Ratings
Pre-built reports00 Ratings10.01 Ratings
Ability to combine HR data with external data00 Ratings10.01 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
10.0
1 Ratings
23% above category average
New hire portal00 Ratings10.01 Ratings
Manager tracking tools00 Ratings10.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
9.0
1 Ratings
9% above category average
Corporate goal setting00 Ratings9.01 Ratings
Individual goal setting00 Ratings9.01 Ratings
Line-of sight-visibility00 Ratings9.01 Ratings
Performance tracking00 Ratings9.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
8.4
1 Ratings
5% above category average
Performance plans00 Ratings9.01 Ratings
Performance improvement plans00 Ratings9.01 Ratings
Review status tracking00 Ratings8.01 Ratings
Review reminders00 Ratings8.01 Ratings
Multiple review frequency00 Ratings8.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
CenterPoint Payroll
-
Ratings
syncHR
8.9
1 Ratings
14% above category average
Job Requisition Management00 Ratings9.01 Ratings
Company Website Posting00 Ratings9.01 Ratings
Publish to Social Media00 Ratings9.01 Ratings
Job Search Site Posting00 Ratings9.01 Ratings
Duplicate Candidate Prevention00 Ratings8.01 Ratings
Applicant Tracking00 Ratings9.01 Ratings
Notifications and Alerts00 Ratings9.01 Ratings
Best Alternatives
CenterPoint PayrollsyncHR
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CenterPoint PayrollsyncHR
Likelihood to Recommend
10.0
(1 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CenterPoint PayrollsyncHR
Likelihood to Recommend
Red Wing Software
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
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SyncHR
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
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Pros
Red Wing Software
  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Read full review
SyncHR
  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
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Cons
Red Wing Software
  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
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SyncHR
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
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Usability
Red Wing Software
No answers on this topic
SyncHR
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
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Support Rating
Red Wing Software
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
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SyncHR
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
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Online Training
Red Wing Software
No answers on this topic
SyncHR
Training was very well done and thorough
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Implementation Rating
Red Wing Software
No answers on this topic
SyncHR
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
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Alternatives Considered
Red Wing Software
We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
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SyncHR
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
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Return on Investment
Red Wing Software
  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Read full review
SyncHR
  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
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ScreenShots

syncHR Screenshots

Screenshot of Org ChartScreenshot of ESS PortalScreenshot of Ad-Hoc Report WriterScreenshot of Time & Attendance