CentralReach vs. CGM Medisoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CentralReach
Score 6.0 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
CGM Medisoft
Score 9.7 out of 10
N/A
CGM Medisoft is a practice management solution that helps users serve patients with personalized, compassionate care while keeping up a modern, successful practice. CGM MEDISOFT EHR offers an EHR designed to complement and simplify workflows. CGM MEDISOFT PM combines revenue cycle management to provide an all-in-one practice management bundle.N/A
Pricing
CentralReachCGM Medisoft
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
CentralReachCGM Medisoft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CentralReachCGM Medisoft
Top Pros

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Top Cons

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Best Alternatives
CentralReachCGM Medisoft
Small Businesses

No answers on this topic

Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Medium-sized Companies

No answers on this topic

Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CentralReachCGM Medisoft
Likelihood to Recommend
8.8
(4 ratings)
7.0
(3 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
CentralReachCGM Medisoft
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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eMDs
For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
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Pros
CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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eMDs
  • Medisoft is relatively easy to use.
  • There are a lot of customizable features.
  • Training users on the product is not a long process because it is intuitive.
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Cons
CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
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eMDs
  • Medisoft is hard to teach to new employees.
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Support Rating
CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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eMDs
No answers on this topic
Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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eMDs
I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
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Return on Investment
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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eMDs
  • Medisoft is a good product, but I feel the cost of assurance is too high.
  • With all the different components each being billed separately adds up quickly.
  • Keeping patient charts/bills up to date is pretty easy.
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ScreenShots