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CentralReach vs. Medica Billing Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CentralReach

    Score6.3 out of 10
    N/ACentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A

    Medica Billing Solutions

    Score10 out of 10
    N/AMedica Billing Solutions in Bakersfield provides a medical billing solution offering healthcare providers total full cycle revenue management.N/A
    Pricing
    CentralReachMedica Billing Solutions
    Editions & Modules
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    Offerings
    Pricing Offerings
    CentralReachMedica Billing Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    CentralReachMedica Billing Solutions
    Small Businesses
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    Medium-sized Companies
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    athenaIDX
    Score1 out of 10
    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    CentralReachMedica Billing Solutions
    Likelihood to Recommend
    8.8
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CentralReachMedica Billing Solutions
    Likelihood to Recommend
    CentralReach
    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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    Medica Billing Solutions
    They are well suited for private practice physical therapy outpatient clinics with 4-8 therapists but with larger numbers like 20 PTs it may require more staff. They have done a great job with our size of 4 PTs and 1 PTA. They communicate quickly in request for information.
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    Pros
    CentralReach
    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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    Medica Billing Solutions
    • Quick email response with any questions I have..
    • Specific staff working our cases that are timely in response.
    • Claim generation and billing quickly.
    • Effective communication in our software on billing status.
    Incentivized
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    Cons
    CentralReach
    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
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    Medica Billing Solutions
    No answers on this topic
    Support Rating
    CentralReach
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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    Medica Billing Solutions
    I am giving this rating due to their effectiveness, overall job performance promptness with improved reimbursement percentage since beginning with them in 2015. They have been a great company to work with and they are on top of their market and the needs of their customers. Their staff has been a great asset for our company
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    Alternatives Considered
    CentralReach
    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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    Medica Billing Solutions
    External billing company that was local but they weren't as well versed in the current billing issues that have been in flux due to constant changes from insurance companies every year. They are superior and I would recommend them to anyone who wants a highly effective and great company that communicates quickly with their customers.
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    Return on Investment
    CentralReach
    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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    Medica Billing Solutions
    • Improved billing percentage due to non denials.
    • No timely filing loss of revenue.
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