The best return on investment contract we have in our business
April 24, 2020

The best return on investment contract we have in our business

Marcy Linxwiler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Medica Billing Solutions

Our whole organization uses A2C Medical Software that we have contracted Medica Billing Solutions to handle our billing and claims followup.
They have taken the responsibility of claim generation, insurance followup and communication to me regarding any billing concerns in a timely manner.
  • Quick email response with any questions I have..
  • Specific staff working our cases that are timely in response.
  • Claim generation and billing quickly.
  • Effective communication in our software on billing status.
  • Detailed billing.
  • Improved billing percentage due to non denials.
  • No timely filing loss of revenue.
External billing company that was local but they weren't as well versed in the current billing issues that have been in flux due to constant changes from insurance companies every year. They are superior and I would recommend them to anyone who wants a highly effective and great company that communicates quickly with their customers.
I am giving this rating due to their effectiveness, overall job performance promptness with improved reimbursement percentage since beginning with them in 2015. They have been a great company to work with and they are on top of their market and the needs of their customers. Their staff has been a great asset for our company.

Do you think Medica Billing Solutions delivers good value for the price?

Yes

Are you happy with Medica Billing Solutions's feature set?

Yes

Did Medica Billing Solutions live up to sales and marketing promises?

Yes

Did implementation of Medica Billing Solutions go as expected?

Yes

Would you buy Medica Billing Solutions again?

Yes

They are well suited for private practice physical therapy outpatient clinics with 4-8 therapists but with larger numbers like 20 PTs it may require more staff. They have done a great job with our size of 4 PTs and 1 PTA. They communicate quickly in request for information.