CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…
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NexHealth
Score 8.7 out of 10
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NexHealth is a patient engagement platform for dental and medical practices connecting patients, doctors, and developers to accelerate healthcare innovation. The platform fully integrates with EHR systems to provide convenience and simplicity for a patient's booking journey.
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.
CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
