CentralReach vs. NexHealth

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CentralReach
Score 6.2 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
NexHealth
Score 8.7 out of 10
N/A
NexHealth is a patient engagement platform for dental and medical practices connecting patients, doctors, and developers to accelerate healthcare innovation. The platform fully integrates with EHR systems to provide convenience and simplicity for a patient's booking journey.N/A
Pricing
CentralReachNexHealth
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CentralReachNexHealth
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
CentralReachNexHealth
Likelihood to Recommend
8.8
(4 ratings)
9.0
(1 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
CentralReachNexHealth
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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NexHealth
Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!
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Pros
CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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NexHealth
  • All-in- one platform
  • Great customer support
  • Very skilled and knowledgeable team
  • Gets high reviews for Google
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Cons
CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
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NexHealth
  • Our forms have had trouble syncing with Dentrix
  • There is customization we would like to be able to do inside new patient forms that we cannot do
  • Syncing issues with paperwork into Dentrix
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Support Rating
CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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NexHealth
No answers on this topic
Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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NexHealth
Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.
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Return on Investment
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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NexHealth
  • Reduced our cost per month for multiple programs
  • Gotten us more Google reviews
  • Saved us time sending automatic messages to patients
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ScreenShots

NexHealth Screenshots

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