Centrical vs. Hoopla

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Centrical
Score 9.5 out of 10
N/A
Centrical in New York (formerly GamEffective) invites businesses to drive employee experience and growth using real-time performance management, personalized microlearning, and advanced gamification, with their eponymous technology platform.N/A
Hoopla
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Hoopla is a cloud based sales motivation application, available on the Salesforce AppExchange, that tracks and motivates sales teams to focus on and perform the key activities that lead to sales success and CRM adoption. Hoopla is native to the Salesforce platform, so users can create sales contests, games and leaderboards based on any Salesforce metric. Updates are streamed live on any TV, mobile or desktop screen throughout a company.
$22
Per User per Month
Pricing
CentricalHoopla
Editions & Modules
No answers on this topic
Standard
$22
Per User per Month
Advanced
$25
Unlimited
$32
Offerings
Pricing Offerings
CentricalHoopla
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CentricalHoopla
Considered Both Products
Centrical

No answer on this topic

Hoopla
Chose Hoopla
The demo process was not good so we decided to go with Hoopla.
Top Pros
Top Cons
Best Alternatives
CentricalHoopla
Small Businesses
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
Medium-sized Companies
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
Enterprises
Hoxhunt
Hoxhunt
Score 9.3 out of 10
Hoxhunt
Hoxhunt
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CentricalHoopla
Likelihood to Recommend
9.0
(1 ratings)
8.5
(15 ratings)
Usability
9.0
(1 ratings)
9.2
(3 ratings)
Support Rating
9.0
(1 ratings)
8.7
(6 ratings)
User Testimonials
CentricalHoopla
Likelihood to Recommend
Centrical (formerly GamEffective)
It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.
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Hoopla Software
Hoopla is a valuable ally to improve the team's performance. [I]t is a great help for those teams that have defined and [created] clear automated metrics. However, if you are in a team where the metrics are manually evaluated, it can be hard to get excited about the progress, since it will take longer to refresh.
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Pros
Centrical (formerly GamEffective)
  • User-friendly platform for both admins and end users
  • Scalable and compatible with desktop, laptop, tablet, and mobile devices
  • Strong customer success team behind their product
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Hoopla Software
  • Simple leaderboards that stack rank individuals in the areas that you want to measure
  • Instant notifications and providing the virtual "pat on the back" when something positive occurs
  • Effective salesforce.com integration that makes in easy to administer
  • Great user community to share ideas, tips, and best practices
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Cons
Centrical (formerly GamEffective)
  • Integration with more platforms through API
  • More in-depth support articles at their database for narrative config/design
  • More plug and play narrative options for beginners
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Hoopla Software
  • I wish it ran in a browser and not as a full Chrome app, would have made setup easier.
  • It was nice to have default images out of the box, more would have been nice.
  • For smaller companies, it can get pricy, quick. We 100% see the ROI to be clear.
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Usability
Centrical (formerly GamEffective)
Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.
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Hoopla Software
I gave it a 9 because it really is an extremely easy service to use. I would comfortably say that a brand use user could be set up and using it within just a few minutes. Hoopla has been very great about making any new update very user friendly and easy to use and figure out
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Support Rating
Centrical (formerly GamEffective)
There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.
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Hoopla Software
I have really enjoyed my relationship with our client success manger, Annette. She is always willing to hop on a call for a quick question and is very responsive. She has taken the time to walk me through how to upload new reports, set up new metrics and leaderboards, while also being helpful in setting up a new channel to broadcast
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Alternatives Considered
Centrical (formerly GamEffective)
We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.
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Hoopla Software
They were both comparable based on the tool and results on how we wanted to Broadcast sales metrics and KPI’s across the entire sales organization. Hoopla just seemed to be much easier to use with fewer bells and whistles. We felt based on the pricing structure and how we planned to display hoopla on monitors throughout our office that it was the best choice to move forward with
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Return on Investment
Centrical (formerly GamEffective)
  • Increase in Learner Satisfaction NPS Scale Score
  • Increase in Learner Engagement
  • Higher quality of Learning Design with this authoring tool
  • Impact to performance KPIs and shorter time to competency
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Hoopla Software
  • We hear music and folks cheer when a "Breaking News" announcement occurs. The community level engagement can not be quanitified
  • The contest environments have helped to lead sellers to stay an extra 30 minutes and make 10 more calls just to pass someone up. We see our call volume increased because of it.
  • We measure the trails of our solution that our sellers create from leads. We can see an active pursuit of those conversions to be at the top of the leaderboard. More trails, lead to more opportunities, that lead to more sales.
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ScreenShots