What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5 out of 100
Based on 3 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Billing and Claims Management
Cerner Practice Management (PowerWorks)
Feature Set Not Supported
N/A
8.0
Prime Suite EHR
80%
Prime Suite EHR ranks higher in 1/1 features
Prime Suite EHR ranks higher in 1/1 features
Coding
N/A
0 Ratings
8.0
80%
2 Ratings
Patient Scheduling
Cerner Practice Management (PowerWorks)
Feature Set Not Supported
N/A
10.0
Prime Suite EHR
100%
Prime Suite EHR ranks higher in 2/2 features
Prime Suite EHR ranks higher in 2/2 features
Automated appointment reminders
N/A
0 Ratings
10.0
100%
2 Ratings
Multi-location support
N/A
0 Ratings
10.0
100%
2 Ratings
Electronic Medical Records
Cerner Practice Management (PowerWorks)
Feature Set Not Supported
N/A
6.6
Prime Suite EHR
66%
Prime Suite EHR ranks higher in 6/6 features
Prime Suite EHR ranks higher in 6/6 features
Charting / document management
N/A
0 Ratings
7.8
78%
3 Ratings
Templates
N/A
0 Ratings
6.7
67%
3 Ratings
Patient portal
N/A
0 Ratings
7.9
79%
3 Ratings
Mobile/tablet support
N/A
0 Ratings
3.1
31%
2 Ratings
Integration with other EMR and PM systems
N/A
0 Ratings
5.0
50%
1 Rating
E-prescribing
N/A
0 Ratings
9.0
90%
2 Ratings
Medical Security and Privacy
Cerner Practice Management (PowerWorks)
Feature Set Not Supported
N/A
9.8
Prime Suite EHR
98%
Prime Suite EHR ranks higher in 4/4 features
Prime Suite EHR ranks higher in 4/4 features
HIPAA compliance
N/A
0 Ratings
9.6
96%
6 Ratings
Role-based permission levels
N/A
0 Ratings
9.6
96%
3 Ratings
Data backups and redundancy
N/A
0 Ratings
10.0
100%
2 Ratings
Local mode / networking failsafe
N/A
0 Ratings
10.0
100%
2 Ratings
Workflow and Scale
Cerner Practice Management (PowerWorks)
Feature Set Not Supported
N/A
9.6
Prime Suite EHR
96%
Prime Suite EHR ranks higher in 3/3 features
Prime Suite EHR ranks higher in 3/3 features
Task tracking
N/A
0 Ratings
10.0
100%
3 Ratings
Specialty-specific workflows
N/A
0 Ratings
10.0
100%
2 Ratings
Multi-office / multi-physician capabilities
N/A
0 Ratings
8.9
89%
3 Ratings
Attribute Ratings
- Prime Suite EHR is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.0
Cerner Practice Management (PowerWorks)
50%
3 Ratings
5.6
Prime Suite EHR
56%
3 Ratings
Performance
7.0
Cerner Practice Management (PowerWorks)
70%
2 Ratings
Prime Suite EHR
N/A
0 Ratings
Likelihood to Recommend
Cerner Practice Management (PowerWorks)
Well suited in the clinical setting although a little tedious. Not suited in many other places.
Registered Nurse
Children's Hospital ColoradoHospital & Health Care, 1001-5000 employees
Prime Suite EHR
PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.

Verified User
Manager in Professional Services
Medical Practice Company, 501-1000 employeesPros
Cerner Practice Management (PowerWorks)
- Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
- Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
- EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
Information Technology and Services Professional
Flagler HospitalHospital & Health Care, 1001-5000 employees
Prime Suite EHR
- It is a trusty software that does not crash or glitch very often
- It is very secure
- I can use it from different locations
Sr. Community Outreach Associate
Oak Street HealthHospital & Health Care, 1001-5000 employees
Cons
Cerner Practice Management (PowerWorks)
- Only seems applicable for small organizations.
Cardiovascular Monitor Technician
SpecialtyCareMedical Practice, 1001-5000 employees
Prime Suite EHR
- Speed, it continues getting slower and slower with each new upgrade.
- Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
- Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
IT Director
Women's Pavilion of South MississippiMedical Practice, 51-200 employees
Pricing Details
Cerner Practice Management (PowerWorks)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Prime Suite EHR
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—Performance
Cerner Practice Management (PowerWorks)
Cerner Practice Management (PowerWorks) 7.0
Based on 2 answers
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
Registered Nurse
Children's Hospital ColoradoHospital & Health Care, 1001-5000 employees
Prime Suite EHR
No score
No answers yet
No answers on this topic
Alternatives Considered
Cerner Practice Management (PowerWorks)
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
Information Technology and Services Professional
Flagler HospitalHospital & Health Care, 1001-5000 employees
Prime Suite EHR
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.

Verified User
Manager in Professional Services
Medical Practice Company, 501-1000 employees