Cerner Practice Management (PowerWorks) vs Prime Suite EHR

Likelihood to Recommend

Well suited in the clinical setting although a little tedious. Not suited in many other places.

Registered Nurse

Children's Hospital ColoradoHospital & Health Care, 1001-5000 employees

PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.

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Verified User

Manager in Professional Services

Medical Practice Company, 501-1000 employees

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Feature Rating Comparison

Cerner Practice Management (PowerWorks)

Prime Suite EHR

Coding

Cerner Practice Management (PowerWorks)

Prime Suite EHR

Automated appointment reminders

Multi-location support

Cerner Practice Management (PowerWorks)

Prime Suite EHR

Charting / document management

Templates

Patient portal

Mobile/tablet support

Integration with other EMR and PM systems

E-prescribing

Cerner Practice Management (PowerWorks)

Prime Suite EHR

HIPAA compliance

Role-based permission levels

Data backups and redundancy

Local mode / networking failsafe

Cerner Practice Management (PowerWorks)

Prime Suite EHR

Task tracking

Specialty-specific workflows

Multi-office / multi-physician capabilities

Pros

Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!

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Katarina L. Rawdan

Information Technology and Services Professional

Flagler HospitalHospital & Health Care, 1001-5000 employees

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It is a trusty software that does not crash or glitch very often
It is very secure
I can use it from different locations

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Andrew McClean

Sr. Community Outreach Associate

Oak Street HealthHospital & Health Care, 1001-5000 employees

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Cons

Only seems applicable for small organizations.

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Maria Porter

Cardiovascular Monitor Technician

SpecialtyCareMedical Practice, 1001-5000 employees

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Speed, it continues getting slower and slower with each new upgrade.
Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.

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David Judice

IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Performance

Cerner Practice Management (PowerWorks) 7.0

Based on 2 answers

Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.

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Jordynn Akins, RN, BSN

Registered Nurse

Children's Hospital ColoradoHospital & Health Care, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product

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Katarina L. Rawdan

Information Technology and Services Professional

Flagler HospitalHospital & Health Care, 1001-5000 employees

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I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.

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Verified User

Manager in Professional Services

Medical Practice Company, 501-1000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Rating Summary

Cerner Practice Management (PowerWorks)

Prime Suite EHR

Cerner Practice Management (PowerWorks)

Prime Suite EHR

Likelihood to Recommend