TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certinia PS Cloud

    Score8.9 out of 10
    N/ACertinia PS Cloud software is a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because the solution works natively with Force.com, it utilizes the same data for sales, services and finance on one system.N/A

    e-Builder

    Score7.3 out of 10
    N/Ae-Builder is a cloud-based construction program management solution that manages capital program cost, schedule, and documents. It allows owners to measure and manage the capital project delivery process from planning, design, procurement, construction and operations.N/A
    Pricing
    Certinia PS Cloude-Builder
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Certinia PS Cloude-Builder
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredRequired
    Additional DetailsCertinia Professional Services Cloud software follows a subscription-based pricing model that is typically structured according to the number of users and the level of features required. The software’s pricing may vary depending on the organization’s size and needs, with options to select modules or add-ons for additional functionality. Specific pricing details may require a consultation or quote from Certinia for tailored solutions.—
    More Pricing Information
    Features
    Certinia PS Cloude-Builder
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Certinia PS Cloud and e-Builder
    Feature
    Certinia PS Cloud
    -
    Ratings
    e-Builder
    7.4
    11 Ratings
    3% below category average
    Plan distribution & viewing00 Ratings7.710 Ratings
    Plan markups & sharing00 Ratings8.810 Ratings
    Issue tracking & punchlists00 Ratings8.011 Ratings
    Photo documentation00 Ratings5.410 Ratings
    Jobsite reports00 Ratings8.010 Ratings
    Document sharing00 Ratings8.011 Ratings
    RFI tools00 Ratings7.48 Ratings
    Collaboration & approvals00 Ratings7.411 Ratings
    As-built drawings00 Ratings7.99 Ratings
    Mobile app00 Ratings5.97 Ratings
    Best Alternatives
    Certinia PS Cloude-Builder
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certinia PS Cloude-Builder
    Likelihood to Recommend
    9.0
    (13 ratings)
    7.1
    (11 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    8.0
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    7.0
    (2 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Certinia PS Cloude-Builder
    Likelihood to Recommend
    Certinia
    PSA is great at capturing all the data you would need to accurately track and report on consulting projects. It captures project financials, calculates projected GM%, and (among others) allows for hourly tracking of employees, which breaks it up between billable and non-billable for utilization tracking to accurately understand costs. However, the user interface is tough to learn, and the stability of the data reporting functions is questionable. This tool would be great for smaller consulting shops that fit the standard contracting mold. If your business is fairly straightforward without a lot of shades of gray, you shouldn't have much trouble with the tool. However, if your business practices have a lot of exceptions based on clients, then you'll have a tall administrative task on your hands.
    Incentivized
    Read full review
    Trimble
    Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.
    Incentivized
    Read full review
    Pros
    Certinia
    • The biggest strength of FinancialForce PSA is that it's built upon the force.com platform, which means it is very easily customizable to our business needs.
    • Projects are easily created, as well as milestones and assignments.
    • "Actuals" (dollars and hours) are calculated automatically, and are easily reported on.
    • Resources are easily managed by using the Resource Planner
    • FinancialForce PSA support is outstanding!
    Read full review
    Trimble
    • Provide a document structure that is easy to navigate. All documents, even within a process, are stored in the document structure and easily accessed by those with the correct permissions.
    • Scheduling, especially with the new module is easy. It is helpful with a large organization where many hands touch projects to be able to forecast workloads (we have an in house engineering team who reviews all projects during their design phase)
    • Allows for easy interface with contractors and makes the submittal process more straightforward.
    Incentivized
    Read full review
    Cons
    Certinia
    • The product is still maturing as a full featured PSA tool. The feature roadmap is compelling but is still being built out.
    • Tool is ideal for managing a services business. It is not yet a project manager tool.
    • Limited reporting
    • Maturing change order process
    • Limited integration to back-end financial systems beyond Financial Force Financials. We use Netsuite.
    • The underlying SalesForce UI is constrained and can be keystroke intensive at times
    • Limited archiving of historical data
    Read full review
    Trimble
    • The restrictions in formatting, and sorting of information rendered, in a way, affects the reporting output.
    • At certain times of day, e-Builder traffic causes the loading of filtered searches to take a while. This is probably common regardless of the site or software used.
    • More complicated reporting has some limitation, though the program is highly efficient in assisting with simple format reports.
    Incentivized
    Read full review
    Likelihood to Renew
    Certinia
    There is another PSA software program that we have been looking into (DreamFactory) that could potentially replace FinancialForce PSA in our organization. Like FinancialForce PSA, it is cloud based on the force.com platform. Licensing is slightly less than FinancialForce PSA, and the Resource Management tool is far superior to FinancialForce PSA. With that said, our renewal falls in Q4 2014 and I don't foresee us implementing a new system this fiscal year.
    Read full review
    Trimble
    Because again, one of our biggest clients entrusts E-builder to work with their systems. And its functions work for us as well.
    Incentivized
    Read full review
    Usability
    Certinia
    It is maturing and does what it does well although it is not fully complete.

    Integration to SF is great.

    Gives great visibility to incoming services projects and allows the staffing process to start on pipeline deals.

    There are certain processes that take more click-throughs then needed so there are refinement opportunities around the UI.

    The resource management screen and project status views have really matured since our original purchase, and while not perfect, allow business leaders to do their jobs.

    Configurations vs. customizations. We seem to have to bring in an Apex developer to do a customization for changes I would think could be configuration settings
    Read full review
    Trimble
    Simple, because have a used it for the past two years, so i'm very familiar with the particular aspects of its program that I need to accomplish my tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Certinia
    We have maybe had 1-2 outages over 3 years.
    Read full review
    Trimble
    No answers on this topic
    Performance
    Certinia
    Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
    Read full review
    Trimble
    No answers on this topic
    Support Rating
    Certinia
    Every time I submit a new help request, whether it's an actual help request or just a question about FinancialForce PSA, I always feel that I'm receiving world class support. The support we receive from FinancialForce PSA is always very detailed and professional. There are some requests that take longer than other for the initial response, which is why I did not give a full 10.
    Read full review
    Trimble
    Again, because our technical support is great. He doesn't always answer the phone but he definitely responds to emails fairly quickly. In addition, I like that he actually resolves an issue and I have yet to encounter the same issue twice. Actually, I haven't encountered many issues at all in the two years I have used the software.
    Incentivized
    Read full review
    In-Person Training
    Certinia
    It was fine.
    Read full review
    Trimble
    No answers on this topic
    Implementation Rating
    Certinia
    Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
    Read full review
    Trimble
    1. Set up the time to get training on the sytem before you go all in.
    2. Listen, ask questions and actually practice using the tools and features while in class. It helps tremendously with becoming comfortable and remembering how things work.
    3. Don't be afraid to mess up. They are helpful and will help resolve your issue in a timely manner
    Incentivized
    Read full review
    Alternatives Considered
    Certinia
    FF PSA is a robust Project Management solution that can be configured to fits any size business. We have tried several other applications and PSA so far has met and exceeded our needs. We run our day to day operations on Salesforce so having a solution that is native was a must have. PSA met that requirement and much more.
    Incentivized
    Read full review
    Trimble
    We have not compared other plans since the boss prefers this program from personal experience. But from using this program for 2 years I can see why we don't need to compare. Why fix something that isn't broken? It gets the job done, yes we might run into some issues but I feel like with all companies that can happen
    Incentivized
    Read full review
    Return on Investment
    Certinia
    • FinancialForce PSA has helped us improve our data tracking and allows us to get more granular about our financial information and performance.
    • PSA has given more tools and reports to individual contributors to take greater ownership over their own data, and has increased accountability across the organization.
    • PSA has added a fairly hefty administrative burden to individuals, project managers, and our financial team.
    Incentivized
    Read full review
    Trimble
    • Has added extra steps to processes that were previously easier. And I work for a university that complicates everything
    • Has more than cut in half the time it takes to generate reports about project status
    • Has made project management more efficient
    Incentivized
    Read full review
    ScreenShots