e-Builder - Good for owners, okay for GCs

Use Cases and Deployment Scope

One of our clients uses e-Builder for their capital program so we have access to certain features to help manage the projects we work on. Currently, the PM, APM and Accounting Department uses e-Builder for various functions such as invoicing, schedule updates, upload pictures, project management, etc.

Pros and Cons

Centralizes data and makes it easily accessible. Being able to drag and drop files into their respective folders saves time uploading and searching for them down the road.
Streamlines change order process and allows users a more transparent way to track.
Allows users to update project schedule for not only project tracking but for billings.

Not sure if it is an e-Builder issue or client issue, but when we invoice and it gets kicked back, it can be difficult to identify and correct the problem.
Uploading RFIs and COs can be a challenge.

Return on Investment

As a general contractor using it only because client makes us, it has had neither a positive nor negative ROI.

Alternatives Considered

Procore

Procore is much more user friendly and better for project management however there are features in e-Builder that I do not have access to that probably make it more attractive for owners as they deal with financial management of projects.

Other Software Used

Procore, On-Screen Takeoff, Microsoft 365 Business

Likelihood to Recommend

Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.