Certn vs. Checkr

Certn has been great! We've had exceptional customer service with them, and the few times an issue has popped up they've been so quick to help out. They definitely value their customers and provide an excellent overall experience

Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.

Incentivized

• Easy to use
• Fast results with background checks
• Inexpensive
• Great customer service

• The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
• The training resources available to employees make sure that we are fully compliant.
• The dedicated account manager helps us through all hurdles.

Incentivized

• If they are having trouble completing a background check - they will not notify the user
• Not mobile friendly

• It can be difficult to get support when you do have an issue.
• Account manager is not as attentive as we would like.

Incentivized

There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability

Incentivized

It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.

Incentivized

They answered our questions when we were integrating and got back to us quickly, and with the relevant information we needed.

Incentivized

We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.

Incentivized

• Faster background check services
• Inexpensive

• It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
• Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.

Incentivized