CGI Connect vs. Nextiva Contact Center
CGI Connect vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CGI Connect | N/A | CGI Connect allows contact centers to communicate with customers (or debtors) via voice, SMS, email, or web portal. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
CGI Connect | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CGI Connect | Nextiva Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CGI Connect | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CGI Connect | Nextiva Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
CGI Connect | Nextiva Contact Center | |
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Likelihood to Recommend | CGI No answers on this topic | Nextiva |
Pros | CGI No answers on this topic | Nextiva |
Cons | CGI No answers on this topic | Nextiva |
Likelihood to Renew | CGI No answers on this topic | Nextiva |
Support Rating | CGI No answers on this topic | Nextiva |
Alternatives Considered | CGI No answers on this topic | Nextiva |
Return on Investment | CGI No answers on this topic | Nextiva |
ScreenShots |