Exceptional Phone System – A Game Changer!
November 30, 2024
Exceptional Phone System – A Game Changer!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Nextiva Contact Center
We changed our phone system to Nextiva Contact Center 5 years ago and we are delighted with their service. The audio clarity is impeccable, making every conversation seamless and stress-free. Whether on local or international calls, the quality remains consistently high. We conduct many of our meetings with speaker phones, so service interruptions would be problematic. Gratefully, there has never been any issue in the service.
Pros
- Sound and clarity is terrific
- Customer service is always helpful
- call forwarding and conference calling is seamless
Cons
- I had an issue with saving the incoming voice mail on the main line. I was able to rectify this issue when I contacted customer service.
- With a lot of our employees doing remote work, Nextiva Contact Center phone system supports remote access which has reduced our need for physical office space and associated costs.
- It has reduced our maintenance and repair costs associated with outdated equipment.
- The exceptional quality of sound has led to a higher satisfaction during meetings.
Do you think Nextiva Contact Center delivers good value for the price?
Yes
Are you happy with Nextiva Contact Center's feature set?
Yes
Did Nextiva Contact Center live up to sales and marketing promises?
Yes
Did implementation of Nextiva Contact Center go as expected?
Yes
Would you buy Nextiva Contact Center again?
Yes
Comments
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