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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    KYP.ai

    Score9.1 out of 10
    N/AKYP.ai helps organizations capture data that improves how work gets done. Dashboards display specific actions that improve company profitability across process interactions, people, and technology. Continuous data structuration ensures that users can understand, change, and improve productivity across the organization. FTE Resourcing: Ongoing utilization data identifies ideal FTE resourcing based on current conditions. Which teams are over utilized and who can benefit most from…N/A
    Pricing
    ChangePoint (discontinued)KYP.ai
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)KYP.ai
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ChangePoint (discontinued)KYP.ai
    Process Mining
    Comparison of Process Mining features of ChangePoint (discontinued) and KYP.ai
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    KYP.ai
    9.1
    2 Ratings
    6% above category average
    Data Connection00 Ratings9.12 Ratings
    Process Discovery00 Ratings9.11 Ratings
    Visual Process Representation00 Ratings9.11 Ratings
    Process Variants00 Ratings9.11 Ratings
    Performance Metrics00 Ratings9.11 Ratings
    Process Mining Algorithms00 Ratings9.11 Ratings
    Root Cause Investigation00 Ratings9.11 Ratings
    Process Optimization00 Ratings9.11 Ratings
    What-if Analysis00 Ratings9.11 Ratings
    Process Compliance and Audit00 Ratings9.11 Ratings
    Best Alternatives
    ChangePoint (discontinued)KYP.ai
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)KYP.ai
    Likelihood to Recommend
    7.5
    (16 ratings)
    9.1
    (2 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChangePoint (discontinued)KYP.ai
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    KYP.ai
    KYP.ai is a great tool where you need: - accurate and effortless time tracking of staff and processes - insights into areas for optimization/improvement - great visualization and reporting - multi-site operations management - continuous improvement The KYP.ai system allows for systematic operations tracking and optimization in environments where operator and process throughputs are important.
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    KYP.ai
    • Very easy to deploy into the environment
    • Tracking of all PC based activities
    • Excellent customer support
    Read full review
    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    KYP.ai
    • Ability to track activities that are done not on the tracked PC (requires manual tracking)
    Read full review
    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    KYP.ai
    No answers on this topic
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    KYP.ai
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    KYP.ai
    Much easier to deploy, much less overhead when getting to the first install, certain features that are not available in other products (process mining). While KYP.ai is not a work force planning tool, it provides a great baseline product for operations tracking and management. There are enough insights to take operations to the next level.
    Read full review
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    KYP.ai
    • Getting away from manual tracking to fully digital measurement, eliminating errors and subjectivity
    • Ability to optimize operator utilization and process throughputs
    Read full review
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