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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Channelscaler

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Channelscaler is the product resulting from the combing of Allbound and Channel Mechanics. It is a cloud-based channel sales and marketing platform that allows organizations to give real-time access to sales enablement, marketing tools and resources in one mobile-friendly place.N/A

    Close CRM

    Score7.9 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Pricing
    ChannelscalerClose CRM
    Editions & Modules
    No answers on this topic
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Offerings
    Pricing Offerings
    ChannelscalerClose CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredOptional
    Additional Details—The pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.
    More Pricing Information
    Community Pulse
    ChannelscalerClose CRM
    Considered Both Products
    Channelscaler
    No answer on this topic
    Close
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    ChannelscalerClose CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    8.9
    8 Ratings
    13% above category average
    Customer data management / contact management00 Ratings8.08 Ratings
    Workflow management00 Ratings7.78 Ratings
    Territory management00 Ratings8.01 Ratings
    Opportunity management00 Ratings10.06 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.38 Ratings
    Contract management00 Ratings10.01 Ratings
    Interaction tracking00 Ratings8.38 Ratings
    Channel / partner relationship management00 Ratings9.73 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    8.5
    6 Ratings
    10% above category average
    Case management00 Ratings8.03 Ratings
    Call center management00 Ratings7.45 Ratings
    Help desk management00 Ratings10.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    9.0
    6 Ratings
    15% above category average
    Lead management00 Ratings8.76 Ratings
    Email marketing00 Ratings9.35 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    7.9
    6 Ratings
    3% above category average
    Task management00 Ratings8.35 Ratings
    Billing and invoicing management00 Ratings10.01 Ratings
    Reporting00 Ratings5.45 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    7.5
    6 Ratings
    2% below category average
    Forecasting00 Ratings10.01 Ratings
    Pipeline visualization00 Ratings8.06 Ratings
    Customizable reports00 Ratings4.44 Ratings
    Customization
    Comparison of Customization features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    8.6
    8 Ratings
    12% above category average
    Custom fields00 Ratings10.07 Ratings
    Custom objects00 Ratings10.02 Ratings
    Scripting environment00 Ratings8.03 Ratings
    API for custom integration00 Ratings6.47 Ratings
    Security
    Comparison of Security features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    8.0
    8 Ratings
    5% below category average
    Single sign-on capability00 Ratings8.03 Ratings
    Role-based user permissions00 Ratings8.06 Ratings
    Social CRM
    Comparison of Social CRM features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    10.0
    1 Ratings
    28% above category average
    Social data00 Ratings10.01 Ratings
    Social engagement00 Ratings10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    6.4
    4 Ratings
    16% below category average
    Marketing automation00 Ratings6.44 Ratings
    Platform
    Comparison of Platform features of Channelscaler and Close CRM
    Feature
    Channelscaler
    -
    Ratings
    Close CRM
    10.0
    1 Ratings
    27% above category average
    Mobile access00 Ratings10.01 Ratings
    Best Alternatives
    ChannelscalerClose CRM
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChannelscalerClose CRM
    Likelihood to Recommend
    8.9
    (16 ratings)
    9.3
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.7
    (3 ratings)
    Support Rating
    10.0
    (4 ratings)
    9.3
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChannelscalerClose CRM
    Likelihood to Recommend
    Channelscaler
    Allbound is a sleek solution that neatly organizes data. Clearly presents useful instructional content. The slowness of the CRM connection is a problem. When it comes to reaching out to our worldwide network of channel partners, we turn on Allbound to streamline our communication and sales enablement efforts. Our reseller partners may use this central hub to register new deals, stay up to speed on product changes, and have access to all relevant product information.
    Incentivized
    Read full review
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    Pros
    Channelscaler
    • Content Management including sales & marketing resources, calendar items, distributor and partner communications, and news for partners
    • Deal registration and MDF management--providing an easy to use system for partners and Cambum administrators to enter and review requests.
    • Increasing partner engagement--providing an easy way to update the portal frequently keeps our partners coming back to see the latest and greatest resources and benefits
    Read full review
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    Cons
    Channelscaler
    • The fact that you can't make payouts to partners within the platform itself is super frustrating and that would be a huge improvement.
    • The ability to track clicks, page views, etc is not available like on other partner platforms like Tune, Impact, and Cake. It would be awesome to see that tracking data for the content being shared.
    • Having more integrations with platforms like Zuora which we use for payments would be great.
    Incentivized
    Read full review
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    Likelihood to Renew
    Channelscaler
    Allbound is so easy to use as an administrator and provides human support and a resource for its customers to learn about the features and tools available. Our partners consistently provide feedback to us about how much they absolutely love our partner portal, which Allbound provides the structure and functionality to allow us to over amazing things to thousands of partner globally. Almost every person who provides feedback says some iteration of "this is the best partner portal i've ever used."
    Read full review
    Close
    No answers on this topic
    Usability
    Channelscaler
    It is by far the easiest system to administrator that I have either had experience doing or demoed from other vendors. No coding skills needed. Simple interfaces for everything. And the Allbound University and live support are great!
    Read full review
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    Support Rating
    Channelscaler
    Allbound has a support team that is easy to contact right through the PRM interface. Additionally, we have a dedicated account manager and development team who are super responsive and helpful. Allbound has a ticketing system for support as well, which keeps you up to date on status of your support requests.
    Read full review
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
    Read full review
    Implementation Rating
    Channelscaler
    Regular meetings, lots of UAT, quick responses, and adherence to our timeline made implementation a breeze -- even though we had some really complex processes we needed to support.
    Read full review
    Close
    No answers on this topic
    Alternatives Considered
    Channelscaler
    They are different in the sense that Allbound allows you to loop in different parners to a degree that HubSpot doesn't outside smaller extensions and portals. More visbility into interactions with HubSpot, but it's truly built for marketing vs a sales forward/partnership management tool.Extensions from Allbound into Google could be helpful
    Incentivized
    Read full review
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
    Read full review
    Return on Investment
    Channelscaler
    • The sharing of knowledge has a positive effect on the partners who benefit from it.
    • Our smaller partners are now able to conduct their own campaigns with the help of our Campaigns in a Box, freeing us to concentrate on our larger clients.
    • Our latest products can all be better explained with the aid of our learning tracks.
    Incentivized
    Read full review
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.