TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChartMogul

    Score8.2 out of 10
    N/AGerman company ChartMogul offers their subscription analytics and revenue recognition application to companies relying on their subscriber base. The application integrates with a number of popular subscription billing services (Stripe, Braintree, Recurly, etc.).N/A

    TrustArc

    Score9 out of 10
    N/ATrustArc headquartered in San Francisco offers their eponymous data privacy management platform, providing risk assessments, breach management, compliance reporting, among other features.N/A
    Pricing
    ChartMogulTrustArc
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChartMogulTrustArc
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    ChartMogulTrustArc
    Likelihood to Recommend
    10.0
    (5 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ChartMogulTrustArc
    Likelihood to Recommend
    ChartMogul
    For businesses that rely on subscription/recurring revenue models, especially within SaaS. Once everything is all plugged in, it's so easy to generate granular reports and insights. Straight-up eCommerce businesses that don't rely on a recurring/subscription model might not get as much value.
    Incentivized
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    TrustArc
    TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
    Incentivized
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    Pros
    ChartMogul
    • Data Ingestion - Because we use a payment processor that ChartMogul understands, they are able to ingest the data automatically and process it with almost no input from us.
    • Analysis and Insights - Once we got our data into ChartMogul, we immediately started seeing some patterns in our data that hadn't previously been apparent to us.
    • Customizability - ChartMogul makes it fairly easy to customize and extend the dashboard (and to enrich our data manually via the API).
    Incentivized
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    TrustArc
    • Email verification
    • Frontend UI
    • Flexible configurations
    • Easy-to-follow audit trail - each step of the process is clearly defined
    • Integrated process flow - all communication back to data subject is handled through TrustArc
    Incentivized
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    Cons
    ChartMogul
    • ChartMogul doesn't always integrate both ways well. When data is modified that has been previously pushed to ChartMogul, bugs can occur.
    • I haven't seen an A/R turnover report but this would be helpful to have.
    Incentivized
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    TrustArc
    • Notification schemes - allowing different access levels to be notified when certain processes occur
    • Two-factor authentication upon login is a desirable feature not implemented
    • Standardized reporting on home dashboard
    Incentivized
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    Support Rating
    ChartMogul
    Never used!
    Incentivized
    Read full review
    TrustArc
    No answers on this topic
    Alternatives Considered
    ChartMogul
    ChartMogul felt like the market leader for SaaS. Its ease-of-use, visual reporting, and overall feature set seemed to align with exactly what we needed. It provides everything needed when it comes to tracking our revenue month-over-month.
    Incentivized
    Read full review
    TrustArc
    OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
    Incentivized
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    Return on Investment
    ChartMogul
    • We are able to see how our company is doing in terms of churn, sales, and overall health.
    • It's a fantastic resource to drill down by customers and learn past subscription history and trends.
    Incentivized
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    TrustArc
    • Allow organization to be compliant with data privacy laws is a requirement in 2021
    • Flexible offering allows for control of both digital (cookie) and database record requests
    • Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space
    Incentivized
    Read full review
    ScreenShots