A necessary tool for any subscription business!
November 26, 2019

A necessary tool for any subscription business!

Mae Ports | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ChartMogul

ChartMogul helps us drill down metrics such as churn rate, MRR, ARR, # of subscribers, and so much more. It is simple and easy to use. There are a number of segments to choose from which gives us the flexibility to see the data in many different ways. The MRR breakdown is one of my favorite features because we can get a weekly, monthly, quarterly view of where MRR is coming from.
  • Love the UI and it's easy to use.
  • Customer lists let users see customers broken down by size, geography, renewal, payment status, and more.
  • Little training required for users once it's set up so a number of people in the company can use it easily.
  • The graphing component inside the customer's account displays trends in subscription usage which is really helpful.
  • Sometimes the MRR can be off.
  • We are able to see how our company is doing in terms of churn, sales, and overall health.
  • It's a fantastic resource to drill down by customers and learn past subscription history and trends.
Support has always been quick and helpful.

Do you think ChartMogul delivers good value for the price?

Yes

Are you happy with ChartMogul's feature set?

Yes

Did ChartMogul live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ChartMogul go as expected?

I wasn't involved with the implementation phase

Would you buy ChartMogul again?

Yes

It is a great tool for any company looking to view and sort metrics. I use it every day!